SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pleasant hat, the quality is good, there is a suspicion that it will roll, but it's not accurate.
The cap is soft, beautiful, with the inner part a strange color drop, but this will not be visible.
A good hat for your money
The hat is just super, very warm, double. Delivery is very fast to Ukraine. the store sent immediately after payment. I recommend this store and this hat
Very warm hat, just for the winter I ordered, soft gentle, very much. Stitched qualitatively, threads do not stick out, the seam is even. Seller respect. I think I'll order more
все супер, пришла быстрее ранее заказанных посылок! выбирала по картинке, думала бежевый цвет, а оказалось он с отчётливой розовинкой, будьте внимательны.
A good hat for mom and herself took.
The hat is cool! For 500R so generally Gold! In the store, 3 times exactly more expensive. I can not wear knitted things, starts to scratch everything, but this hat is very soft! Very warm. Color I would say peach or beige with a small pink! a little fluffy. Beautiful! The store quickly sent the goods. Came on the specified date. Definitely advise!
Very large soft warm! On demisezon, you can do something easier. For the winter chic! In the store is 2 times more expensive
Nice hat. All as stated. Delivery is very fast, 2 weeks to Kaliningrad. Packed well. Recommend
Very warm hat, but I expected a smaller size) for my head straight huge, but it will be exactly warm in winter)
Beautiful hat, very soft and warm
Very good hat, dense, thick, delivery took 7 days to the point of issue
The cap came very quickly. Soft, the head does not squeeze. The only thing that the color is not beige, but pink.
Everything is as always excellent)
Hat fire, warm, soft, I recommend.
Thank you, the hat is very soft. In my opinion it is better if there were no long sticking hairs. On the wrong side, not all the hinges were collected, but this case is a few minutes. In general, the order is satisfied.
Finally, I have a neutral color hat) in quality everything is fine: very pleasant tactile, the fur coats stick out all over the cap. They perfectly stay on clothes when they contact her. On a fairly wide head well sat down. The head does not look like a ball in it) dense double knitting. Feels should be warm.
Очень мягкая и приятная шапка, рекомендую