We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful color very good quality equal ke the photo is a gift for my aunt I'm sure ke will love it
Goodly such as pictured, shipping to Poland 2 weeks
This dress is nice, just like the picture, but it comes small to my mother. I request return to store.
Thank you. It came quickly. With the size did not guess, but perfectly fits my mother, she really likes. Seller recommend.
The order arrived in 10 days, very well packed. It is perfect for the measures that the store puts. The inner lining fabric. Good value for money.
The dress is delivered very quickly .. Well fit in size .. Very satisfied with the purchase.
Lovely dress, I love it, quick delivery, wonderful, ideal. Excellentee!!!
чоень приятная ткань и сидит как надо
It's perfect and I liked it because it's very simple to leave home
Just like the description. Also very fast delivery. Before planned.
It is a beautiful dress, but great for me 4XL. I had to 3XL buy. Called sorry that I don't can exchange for one size smaller.
Comme sur la photos mais c est pas beau on dirait un sac à pomme de terre si ça peut aider j'ai pris 3xl parfait pour taille européenne 46
It's very good x the price, and it took very little to get there, I'll buy back
Pretty well sewn, perfect will a graduation ameiiii