We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK OK
Good scarf
Article as expected. Packing in cover so I no invoertaxen had to pay. Thank you store.
Very soft, thin. After washing did not shed. Color-rich
Very beautiful and nice quality. Thank you;)
I am satisfied with these purchases that I do not regret at all. Good length and width and super nice material
Delivery is very fast. The scarf itself is excellent, qualitatively made, but thin. Color fire
This very good I like very much this same q the. Photo
Unfortunately, the product came with clues, but the question with the store decided, he was grateful for the prompt response.
The precise color I chose. It is ideal for spring days. Very nice. Thank you
Beautiful, nice and fast delivery. I will order also in a different color)
The color is slightly dim than in the photo. Also, in the photo, the scarf looks denser
В истории заказ ещё на таможне, хотя заказ уже доставлен. Обратите внимание на отслеживание товара
Брала два , бежевый и красный,к осеннему полто, очень довольна, товар такой же как на фото. Пришёл без брака, в индивидуальной упаковке. Буду носить с удовольствием.
Excellent scarf, light, beautiful, the color is exactly the same as in the photo, very good. Advise.
I do not know about fabrics, quality and materials, but I saw that it is lilac and decided to buy a girl as a birthday gift. She liked it very much. But the cachmere sticker was superfluous. But we will figure out how to unglue and with this scarf it is necessary to be neat, so as not to damage, or it is thin and fragile.
The color is not so bright. Very pale.
Отличный шарф,цвет,соответствует описанию продавца.Закажу ещё в этом магазине в другом цвете.
La bufanda es cálida a pesar de ser delgada la tela
na zdjeciu wygląda na puszysty a jest jednak cienki. lejący,dosc scisle tkany
Good product.
*** All 1 AAA!!! Best Seller!!! very beautiful soft scarf in wonderfull nature color !!! *** I love all colors, this scarfs are great gifts for women and men! :-) I love them soooo much I need them also for decoration and as curtains! :-) thanks so much to the store!!! to the seller and all of you a very good wonder-full happy healthy time! With sunny warm regards from Switzerland ! :-)
Scarf really liked, as in the description, thank you. A little stick out threads around the edges and there was a lead, but these are small things
Came all well packaged and within it was stipulated, the colors are the same the Pictures announced. It is light, not thick fabric, but worth buying.
Palantine is good, thin, the color is super. Recommend