We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
спасибо большое за магазинчики. брала подруге. ей очень понравились. себе брала в прошлом году. ношу с удовольствием. мягкие , по ноге если хорошо.
They look great.
Немного маломерят, надеюсь разносятся. А так отлично!
Very satisfied
Nice comfy shoe. Mail was slow but not vendor fault as it had to come to Canada.
Туфельки просто класс, мягкие. Очень хорошего качества. Есть запах, но думаю он выветрится
Super contente comme a chaque fois je commande colis livré bien protéger et. Date respecter très contente
Nice looking comfortable shoes. For my American 8,5 first time I ordered size 40 . It was too small. I reordered size 41. It is good.
Товар супер! Очень понравился. Быстрая доставка.
All right, the store gave me the size references wrong to choose but gave me back the money and I returned the product and placed a new order with a smaller size and no problem!
Shoes are chic, made neatly, the smell is there, but it quickly disappears, malomerki, who has a wide leg and a second finger on top or more than the first,, take small, I hope carry, really liked
Very good product Good as described Soft and comfortable Beautiful colors Very good material Too much attractive For video review visit on Facebook page Facebook . com / Aliexpress3310 Contact with me on whats app 00923236906490
Cool, took on 40, on the size of more, like a lot of pressing, although just by the evening of the leg is likely) chose first yellow, but then asked for a new
They took a larger size. The right had to stretch a little, the left fit. The quality is very good, but how it will be worn-will show time. With the store did not communicate, because There was no need. Shipping fast.
Soft shoes, on a wide foot. Took on the size more.
40 by 24,5 freely, but insole to help. Natural leather is soft enough. Coloring as in the photo. Stitched carefully.
Be careful to choose the size. My foot is 41 European size, I chose 42 in this model and it is small. I would have needed 44 at least. The shoe is the same as the photo, they are beautiful. I'll leave it for a gift.
The sole has a very penetrating smell, the smell is like car tires.
Lofers are good, the size corresponds to the table.
Shipping fast. Dimensional grid-as lucky. At me and friends 39, ordered 41(25,5). She is normal, I'm small so that 42 will be small. They smell bad. I'll give it to my daughter. 5 *, T to quickly came and shoes like, but ......
Very good shopping, came just to give away on Mother's Day. Very nice. Good stores.
Хорошие туфли. Сделаны вполне прилично. Был резкий запах, но выветрился на балконе за пару недель. На широкую ногу подошли отлично.
Ordered 15.04 and already 30.04 received on Mail. The product corresponds to the photo, well packed, the goods came without damage. My size 24.5 took 39 came perfectly. Right smell Terrible, I hope to disappear. I advise you. Thank you.
Delivery took more than promise. The shoes are comfortable and my mum love it.
Amazing shoes - so comfortable and look amazing...Will definitely recommend DONGNANFENG. One week Delive5ry - FANTASTIC - Thank you. :)