SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Отлично все прдошло, все качественное, упакованно тоже хорошо, на размер 48/L взяла XXL т. к слегка маломерит, и не прогадала, штаны длинные слегка маловаты в коленях, буду еще заказывать у этого продавца, заказ до спб пришёл за 8 дней
A good set, but at 44-46 took L, on a large chest it is better to take on a larger size, and so everything is fine, the delivery is especially pleased, very quickly through the pochtomat Pyaterochka
It came quickly, I liked it, there is a smell, but after washing I think it will fade, the seams are well stitched there are not many strings, they are well cleaned.
It went long, the quality is not the best, the size M is not enough robe, pants norms, the rest are slightly short, but you can wear it.
Shirt liked, sewn neatly, the robe is sewn from a very small piece of fabric, not enough for the smell. But in general: the quality of the fabric, tailoring and laces is satisfactory and the daughter likes. They took it for a present. It came very quickly to Bashkiriya
Quality is good! Size XL approached the parameters 92-80-98, height 152 cm, weight 60 kg. Thank you!!!
Hi package came during covid 19 in 3 weeks but was hold by custom 2 weeks. So wife is happy nice Christmas present, hope will fit nicely. Thanks to store. Recommend
Set Super. Pleasant to the body. size ordered XXL my size 48 sat perfectly, does not press anywhere, panties are really a little big. The seams are excellent.
I took an order for a gift for my beloved, all in the kit but it seems to me it will be too small when I give then I'll add a review.
Super!!! Amazing kit! Quality is good, and after washing.
At 42 ordered a girl 44... all very well approached... everyone is happy
I got my parcel, I'm just in the right place, everything is flat to the suture, the strings do not bother, rusha beautiful is perfectly sewn, on every thing a birochka with a size. At its 44 took L perfectly. The store sent quickly, reached 11 days in Tikhoretsk Krasnodar Territory, did not expect that so quickly I will receive, I will recommend to all my friends. Order will not regret
Great, it looks good and fits great, very fast delivery.
супер ! доставка до Франции неделя !!!!!! качество на высоте!!!!!!
Комплект отличный!!! Даже не ожидала) на свой 46 заказала XL всё отлично подошло!!! Продавец отличный рекомендую, так как и размер и качество шикарное!!! Достался за 1520) Шёл чуть меньше месяца, трек отслеживался, продавец был общителен