We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came quickly, days for 10. the store is excellent, reliable, put a pleasant bonus in the parcel. The bag is very spectacular, beautiful, comfortable. Quality is normal
Great and add nothing
Delivery for Polish durable 2 weeks. All according to the description.
omg!!! i LOVE LOVE this bag!! initially I had ordered one that is too small for me. so I ordered this one and it's beautiful. I get so many compliments!
Handbag Taka yak on the picture, ale Z внутрішnimi with kishenie Bida (Ta kishenka, with a lock If I put the phone vertically in the closet, it's just sewn, then I can not lock the phone on the computer. The phone in man is not great. Straight jurbinka yakasu (do not get this fact, the handbag is just super, that's 5 * came for 2 tizhki in the sun).
The bag is cool just fire small but roomy came in 2 weeks
Great handbag. Appears to be high quality.
Handbag is cute. Live look even better than the pictures. Very nicely made, no any odstających strands or traces of glue. Not stinks plastic. Inside have doszyte two pockets (one zipper). Latest stock with lamp to show how nicely glitters in light
Handbag delivered enough fast, well packaged. Quality very good, not stinks. Attached discount coupon and notesik. Recommend
Fast delivery! Exquisite shoulder bag, good quality, sturdy and also beautifully finished. I chose dr luminious large bag that with just daylight there gray looks. With sunlight gets this shoulder bag different colors by the light penetration. I am here extreamly happy with it and you may find this store recommend. Genuine magnifique!
The bag is super, I'm delighted! Came in 12 days. Everything corresponds to the description!
Cudna handbag, very good workmanship, no smell, delivery 2tyg .. pictures not captures holograficznego Koru .... recommend
Very very nice
Perfect.
5 +, very cool bags, thank you very much
Chic handbag, roomy, shimmering in the evening. Thanks for fast shipping
too long to come to Slovakia. but it worth it
A super bag with a great color changing so as the sun or light one falls.
Beautiful, just like the picture. Bought the medium size for my aunt and it is perfect for her. The colors are vivid, changes with the angle of the light. I've added pictures from different angles (without flash), I hope it is helpful.
Beautiful!!! Arrived in a week!!! Consigliatissima!!!