SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress came up) as in the photo) on top and bottom the material is different) nice for the body) the size approached) thank u
Sent quickly, came also quickly, the store did well, answered questions. But as always, slow down our logistics, very long time no information about the track number. Everything corresponds to the description, the material is good. I fit the Russian size 48-50 perfectly. With a petticoat looks much better than without it.
Very pretty, colors as the picture, very I like. UNDER bust I have 103 and is perfect, ciut bust mogłbym be smaller;)
Looks like in the picture, very thin, synthetics. Looks smart. I liked it, there is a belt
Delivered quickly. Sewing is neat, very gentle to the body, but you need to take it with a petticoat, if without him just lie on his feet, it will not be very... I was afraid with the size I do not please, all OK XL Just My Size is 54-56. New Year's mood from the dress at altitude
Description of accurate, pack dotarła fast, quality dresses is good
Everything is fine, it came in 3 weeks in Voronezh. OG 94, waist 75, OB 95. Ordered L, came up. Slightly wide sleeves. Slightly overstated waist, I love that it would be on the navel)))) podubnik, накрахмалить, steam-I think it will be even more magnificent. The grid is not pricked.
The skirt is excellent. Not prickly. Shipping fast. The quality is excellent. My wife is happy. Thanks for the gift!!! Recommend!!!
Just super taken size M handle a little long but a shot of machine and it's perfect. Very well done nothing to complain about, petticoat essential to have a nice rendering. Thank you!
This is an amazing dress!! The store sent the day after the day. Delivery to St. Petersburg 7 days. Looks great. Sewn neatly, the threads do not stick out, there is no smell, to the touch pleasant, the pattern is bright, soft. Plus, the whole seller put a gift of a hair elastic band and some kind of discount coupon. (I ordered it with a petticoat.
Super pretty on the other hand it is absolutely necessary to buy the skirt for the inflated effect 'Otherwise the rendering will not be as beautiful,
Very good dress, usually I wear European s/m size but S size is little to big for me,
The dress is excellent for your money!! On one time to put on straight the most)
This dress fit better. I have 46 EU (UK 18, US 16).
Dress just fire❤& Middot;❤& Middot;❤️ At 52 size ordered XXL. Very thin, but does not shine through. It looks just super. With a skirt fire. The store put the earrings as a gift. Thank you))) I ordered a New Year photo shoot, but I think, what else and corporate in it I will go. The only thing, the smell of the dress is unpleasant. You just need to manually rinse with air conditioning. Not in the typewriter. Thank you seller. I think I'll order another dress, but not New Year's)