We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good, but narrow.
Came quite quickly with the fact that I live in the OPA of the world .. I did not even expect the quality that they are so cool!!! Very light. I took my size 37-38 and they are straight poured. Again, I have a narrow leg, if you have a wide one, you will have to take more size. Externally and in quality very good though can lucky with the batch
описание точное. тапочки понравились, лёгкие, удобные, внутри приятная рогожка. брала размер 39-40 на 38 в самый раз. за такую цену отличные. посылка пришла в СПб достаточно быстро.
размер ноги 23 см заказала 37размер лёгкие не для жировой ноги,понравились,пришли с небольшим браком, отклеен бант но это мелочи приклеем, спасибо
Классные тапки, не твёрдые и не мягкие! Очень удобные, всем советую.
Good ones. Before that I ordered from another store, a little wider were. These on the foot are 26 cm in the butt. But they get dressed.
They went for a long time, the slaps themselves are very light. The color is bright and there is no smell, it is glued for honest word. For the summer most that, the threads do not stick out anywhere. size malomerki, it was possible to safely order a larger size.
Very satisfied, the order came quickly, the track was tracked perfectly, description exact Thank you store
На мои отёкшие ножки, что надо. Я очень довольна. Лёгкие удобные. Спасибо продавцу. Мой размер стопы 25 см.
thanks, I'm very happy
Light sneakers, the size is more necessary. Bows will need to be sewn
I ordered 24cm size 35/36 (I'm 37 European), they were perfect on the foot They weigh nothing and the sole is like rubber
do v great product for this price . Quick shipment.
Molto carine e leggere per questo prezzo vanno benissimo
They're nice. They had to arrive in 10 days but it took them to arrive in Spain 8 days. In good condition. They 've come well in size, for my taste a fair pelin. But for now they're comfortable
Very light summer shoes. At the foot of 24 cm perfectly fit the size 37-38.
Very quickly en good quality very happy, thank you
I cemonded 40 FRANCE it's small for me but beautiful and pretty
Are super.. I wear 25,5cm and it is sizes 39-40.SA perfect .. outsole sznurkowa .. are beautiful AND light
Slippers are very good, legs do not sweat, natural linen sole, shorter take it, you will not regret
Excellent slippers, sat exactly on the leg. Convenient; not for the first time I order such.
Very nice fast delivery
Lovely, I'm delighted and very comfortable
I loved them. They're a dream.
Good, approached 41 size