We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice bag. Fast shipping. Thank you to the store for the gift.
Delivery to Lviv for 22 days, through Nova poshtu. The goods will go through the description, priyshov without poshtogen. The bag has 1 call for the castle, 3 beds with a door with a lock and 2 small shelves. Material bags m 'yaky.
Today I received my parcel! I am delighted! Perfectly packaged, quickly arrived! My friend, I give you 5 stars, I will leave a review in the comments, I will be your buyer and will recommend you everywhere !!! You are the best store, thank you so much, you professional, bravo, peace and prosperity to you, my friend⭐⭐⭐⭐⭐
A good bag, without a hard frame. Lots of departments inside.
Ok
Torebka jest ładna, ma dużo przegrudek, dostawa szybka, tylko jeden mankament zapach, ale udało mi się go zlikwidować. Dziękuję dostawcy i pozdrawiam.
The bag is good, but for some reason I thought that there would be more...
Пришло все нормально, все было целое, через день отвалилось декоративное крепление ручки, теперь можно выбросить или искать ремонт.
Very nice bag I thought it a little bigger but it is very good. Thank you for the little gift
A pretty small but very roomy handbag!
Ok.
parfait.
Very good quality. Thought that is larger. But it is small it only its advantage. Very pretty handbag. Wife is liked
Good stuff, nice bag. The metal parts are protected so they don't spray. Description adjusted to reality. High quality interior finishings
I liked the bag. Not big, but not small. soft, pleasant to the touch. A little there is a smell, but it's not scary. until Kemerovo, the delivery took 3 weeks. I'm happy with the purchase. I did not communicate with the store.
Bag without defects! My wife likes it! Let's see how much it will last)))
Very beautiful, soft leather bag. Exactly like the pictures and descriptions. I'm very happy with my purchase; i recommend the store. I bought the bag on 11.11 sales and arrived on 26th November.
The bag is very beautiful and quality, in size small but roomy, there are no foreign smells. The delivery took only 10 days, thank you very much to the store for the service and gift (put an elastic band for the hair).
The handbag came quite quickly, of course, not the skin, but very soft leatherette. The store put a small present-an elastic band for hair. Small things, but nice. There is almost no smell, there is a strap to carry the bag on the shoulder. All locks work. That's only the seller did not put the filling in the bag, slightly lock the bottom of the bag. Well, I'm thinking it's all right. The order is satisfied.
Good.