SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Maravilhoso! Chegou numa embalagem bem diferente. Veio um brinde também. O casaco é bem quentinho, ele também é mais largo. A entrega foi muito rápida, em apenas 10 dias chegou no brasil. Viva os correios! E parabéns ao vendedor pela qualidade do produto e pelo serviço prestado
very soft and high quality material. exactly as pictured. shipped quite fast to australia too.
The vest is very cute soft, warm and comfortable (like a Chilean L size)
One of the best purchases! The sweater is excellent, gentle and very very soft!
Beautiful sweater! I loved it! Same as the photo, plus store sends gift.
muy bonito aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaasaazaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Fast shipping! The sweater is cool! On the same day it was worn! Thank you very much to the store! Also put a small prishlyukha as a gift
Good quality and fast shipping.
Fast shipping and really good quality
Excellent quality. Tight. Good oversize size
so cute and perfect. Thick and stays on body pretty well. Came in cute packaging. Overall one of the best I’ve received on aliexpress.
Nice quality, well packed, arrived fast! and the colors até beautiful!
I'm delighted, the quality is excellent, warm, bright, the description is very accurate, free
It's perfect I love it so much. It's really warm too!
Super fast shipping plus good quality! Recommend
Sweater quality, same as in the picture. Came quite quickly, the store put two more small gifts) I recommend
Im sooooo happy with the fabric quality and it’s a Little too big but I love it ! AND the shipping went much faster than it said !
exactly like the picture
it's perfect! im 170 cm and it fits really well. the fabric is also really nice. i love it!
Супер
Свитер бомба!))) Никому не буду рекомендовать, чтобы мне больше досталось
Свитер просто восторг! Ткань мягкая и приятная, нитки не торчат, рисунок чёткий и красивый, полностью довольна, спасибо
Wow really a super sweater! He is very thick and good of quality. Definitely worth the money! I guessed it sure to. One size beats also because I have about a M/L in tops and a larger chest and at me falls he Andis oversized! Thank you so much! :) and he came in 1,5 week
It's just a miracle! Very cool sweater, the quality is super, dense, nothing sticks out. On height 175 came perfectly!
Very soft!! Pleasant to the touch, no sticking threads, no smell! Bright colors! Put a cute bracelet as a gift