We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's beautiful, the very exact description, I measure 1,78 and the sleeve fits French, the length of the dress below the twin. The point is summer cotton. I'm very happy with the purchase.
bien
The sweater is exactly like in the photo and in the description, the quality is excellent! The size is free, it will suit everyone who like me like such things!!!! looks stylish and beautiful, I'm very happy with the order, thank you very much)))))) delivery fast, the store is excellent, 5 points!!!
Великолепное платье-свитер,очень красивая крупная вязка.На 54 немного ушила по бокам,получился красивый оверсайз.
платье крутое, качественная вязка, удобное, на рост 173 15 см ниже колена.
Very cool. To my height of 160 cm, almost as in the picture. Very pleasant, soft fabric. I took a large size to sit oversized.
Cool dress-sweater, soft and pleasant. In the cold will warm. Shipping fast. The order is satisfied. Thank you store.
Its really cute. Good quality.
Очень понравился!
Идеально ! Один в один как на фото и размер оверсайс (ношу М-L) длинна не в пол конечно, но я 170см и мне ниже колена на 20см. Ок
Super
Super pullover! Soft, pleasant to the body my OG 112 looks good despite the cross strips does not fill, hides all the shortcomings of the figure! Delivery is almost instant, thanks to the store I recommend to everyone, I'll add pictures later!
Delivery less than a month, receipt in five, very convenient. Not in vain, I admired in the basket for this sweater for so long and still bought it. There's no limit to joy. Size for full women. Length with my height 167 below the knee. Very cozy. Beautifully sits. Large mating as an ornament. Synthetics, but not golimai. Thank you.
Superb wool dress!!! I already love it!!! Cocooning !!!! Good quality!
Oversized
Super sweater!! Soft and spacious enough. My length is 1.68cm and sweater is handpalm length ofer my knees. My bust size is 1.20 cm and I have space ENOUGH. I orderd 18th of October, and received the sweater yesterday (being the 11th of November)
Beautiful, luxurious and heavy, fast Aramex delivery, the store treated wonderful
Excellent quality and the measurement is perfect for average people from 160 to 170 m, excellent store arrived earlier than expected
I liked it very much, exactly as in the photo. Quite dense knitting. Can be worn under the belt. With an increase of 167, the length to the middle of the shin, if under the belt, will be slightly shorter.