We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A bag of good quality, it came quickly in 10 days, sold as a gift put the seeds of roses Thank you, the producer of recomindian.
In Sochi, the parcel arrived 18 days after the order. The bag is very beautiful, roomy, the quality is super! Packing is good, the handbag did not crumple.
Handbag meets my expectations, really pretty, recommend
Item is as described. Arrived before the timeframe lapsed.
Thanks a lot to the store. The bag is chic. Looks very expensive. Greatly done.Rings and carabiner in a beautiful gold color. Exactly one that does not make a bag of a cheap bazaar type.I am delighted. I recommend to everyone. Thanks again. 
Seller recommend. Packaging is reliable. A handbag of medium size is very satisfied with the quality and purchase.
Very beautiful handbag, the size of 1 cm is less than the declared, ie 31 × 23, but this is not critical. In Latvia in three weeks-this quickly, did not expect, stated on April 22. Everything is clear, without comments. Thank you to the store, very satisfied.
Product was as described My mom loved it will drop additional feedback after awhile. Thank you Note: The bracelet is from another store
gorgeous bag I love it. well worth the money thank you store
Everything is so wonderful, beautiful, thank you very much to the store! I will order more, thank you!
A good handbag, but has a smell. I hope it's gone. Came the parcel in three weeks, well packed. The parcel was tracked.
It's just like in the picture I love it it's very nice advised you to order it very quickly the gx delivery for the detail of the ponytail
Отличная , просто классная сумочка! Доставка супербыстрая, получила на кассе в пятёрочке. Без запаха, отлично упакована, внутри был пакет с воздухом( чтоб форму держала) . Лёгкая. Продавца рекомендую. Ещё буду покупать у него. Купила для себя, хорошо в подарок купить. Спасибо продавцу!!!!
The bag is beautiful. Pleasant lacquered plastic. Sides textured, handles strap top and bottom-smooth lacquer coating. A little Hang, in the frost harms. The accessories are normal, the top metal zipper slightly stuck on the bend (I will rub with paraffin). Inside, a crispy lining, the seams are even. Medium pocket with zipper 18*18 cm, zipper 16 cm. External pocket with zipper 18*10 cm. Internal with a zipper 16*10, open 8 + 8*10 cm. The external dimensions are approximately 1 cm smaller than stated, the strap is about 120 cm, adjustable. Weight 735 grams. The parcel 3 bags received in Moscow after 17 days, the track was tracked, delivered to the apartment by the EMS service. Very good packaging-anther, pupyrka, inside the package with air and gift-rubber for hair.
I liked the bag, the delivery is fast, in Poltava came mist Express in two weeks.
It's beautiful.
The bag is beautiful, but has a specific smell, the rest all suits
Delivery less than a month. The bag is beautiful. Packed in bag and inside bag air bag. Beautiful relief pattern. Lining is good. Size medium.
Отличная сумка, запаха нет. Упакована хорошо, внутри сумки воздушный мешок, но все равно есть небольшой залом. Думаю расправится. Спасибо
I ordered 9.12.2020, came 5.01.2021. The quality is good, all as in the picture. As a gift, the store put an elastic band for hair. Nice. I recommend, evaluation 5 with a plus.