We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery time, very satisfied. Great quality product ,,, Congratulations…
Top! Muito bom!
Great, arrived in 11 days calendar in Guarulhos, good sound quality and battery lasting very well.
Muito bom, conforme descrito, fone de qualidade, com boa bateria, led na caixinha, já é a quinta vez que comprei esse fone, eu recomendo, entrega rápido, a embalagem chegou intacta. Parabéns ao vendedor
Produto veio bem embalado, chegou antes do prazo estipulado,fone com design elegante,muito bom, recomendo e vendedor prestativo
Very satisfied, great quality, recommend. Arrived well packed.
Top, can trust
Great headset very good, have serious, has a sound very clean, very worth the price currently the best value
Excellent quality, delivery before the deadline. Super recommend!!
Product arrived quickly, the first impression is that the product is good quality, all came as description
Produto original, achei o som mais auto do que o Airdots da Xiaomi. Vou indicar para uns amigos meu. comprei 2 e não fui taxado.
Arrived super fast very well packed, arrived without any damage, very good, has a loud sound, am enjoying earphone.
Product according to specified, good quality and very fast Enjoying.
Produto conforme descrito, original da marca, excelente qualidade de áudio com graves sem distorção, não avaliada a autonomia da bateria pelo pouco uso até então. Entrega em tempo razoável, entretanto em desacordo com a propaganda do Aliexpress de 10 dias, foi entregue em 19 dias. Bastante satisfeito com o lojista e produto.
All as the description. Original product working perfectly so far.
Excellent Hard battery Sync headphones fast and easy. Pulls the notes treble-medium but the serious it is good TBM, so who is picky will like it very
The product arrived all right to Olinda-PE. Was my first purchase on AliExpress and was somewhat afraid but the store is reliable. The seller posted fast arrived product and also fast here Pernambuco. The case is very small and easy to carry in your pocket. The headphones are beautiful and are working perfectly. Bought for my mother and she is loving.
Excellent product! Amazing store, ultra fast delivery! I Recommend!!!
Order to receipt, passed up 19 consecutive days. Product arrived well packed with box in excellent condition (sealed by Lenovo) without details. Sync with the iPhone and SmartTV without any problems. Recommend this store.
Arrived early, not tested