We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
verry good quality. the goods arrived in 50 days but i am verry satisfied with the order. thank you to the seeler.
Boots are not bad quality, but be careful, we are OK narrow,, it was necessary to take 2 sizes more
Convenient for cycling, the thing is a soft boot pri-20 normally the legs do not freeze. The store sent me socks first. But after dispute apologized and sent the goods you need
we got boots. everything good. come very fast.
Corresponds to the size. On the ice slippery, on the snow excellent. The first impression is warm.
Everything is as stated. From himself personally, the store is a great person, was a Kazus with a shipment, but did not deceive, did as promised, that a great rarity.
Corresponds to the description, waterproof, the only negative, it was necessary to take on a larger size.
Взуття прийшло дуже швидко, 2 тижня. Все як у описі. Ношу 42, замовив 44 підійшло чудово, ще є місце для товстих шкарпеток. Продавець поклав додаткові устилки, дякую. Продавця рекомендую.
Very good shoes. Warm, comfortable. There are true small jambs and stink Aki devil, but come on. As a gift insole.
Ordered for an adult son and did not regret, warm, just on our Siberian frosts! Delivery is very fast, as a gift, the store put natural insoles. Thank you seller!
In general, draw so .. Do not slip, walk comfortably, at his 42 took 44, with a thin toe were butt! With warm already will not climb! It is necessary to take even more size! Be careful.
Thanks for the insoles. Malomerit. On the size 42 took 44, approached. Recommend
Delivery week in the Moscow region I took my son on 38R (24.5 cm)-just. I thought they would be a little big, but no. Zippers are tight unfastened. As a gift insole. In general, excellent shoes.
We order the second, we like it very much. Thank you. Definitely recommend!!!
Very comfortable and warm boots for walking in the park. Usually I walk long to 3 hours. Therefore, I was looking for light, warm and not to slip. These boots fully correspond. As a gift, the store put the insoles. Delivery was not tightened, so I put all 5 stars.
Very nice. But unfortunately the size is small
They're very comfortable, and they 've arrived very quickly. I'm happy with them.
Nice shoes! Two weeks to Moscow. Took them 42 on our 40. Stop 265mm. Insoles as a gift. I walked in-21 like I did not freeze. A little tight in width in the fingers. Fur should be attached and norms will be.
Все четко. Заказывала 2 ю пару для мужа раз 42 Сирии. Первую заказывала сыну 44 р. в ноябре. Очень теплые. Мужу понравились заказала и для него. Спасибо продавцу пришли быстро. и в подарок положил 2 ю пару стелек. спасибо.
There is no size on the shoes. On order size 41 I took on a larger size. A corresponds to 39.5. I waited two months for the goods.
Dutiki Super, exactly as in the photo. In appearance, quality, did not find any shortcomings, clean, neat, the glue does not stick out anywhere. On the male leg of medium fullness 39 Ross. Size, 41, came up perfectly. I took blue, under a blue down jacket. Shipping fast. Satisfied, thank you to the store.
Good warm
In the form of norms, a little smell, sewn neatly, warm, additional insoles, thanks to the store ...., took on the size more and guessed, on the full leg exactly the size should be taken more .. I will cancel when I wear the child
They'll run to work. At 42 took 45, a little more cotton wool. Norms.
Came quickly, all as in the picture, the styles were still with them. The son is satisfied, thank you to the store.