SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Purchase day 24/02/21 the ticket and arrived on 10/03/21
Fast delivery, quality suits, only some somewhere a little late, but it's not critical. In the kit there are two more little chubrika
THAT IS THE BEST THING IVE EVER ORDERED IN MY LIFE!!!!! thank you I love it very much!!!!!
Malheureusement la figurine est arrivée cassée à un endroit. Mais le vendeur a été réactif et à fait un geste ! Mis à part ça, elle est comme décrit !
Perfect I love it!
Got everything right recommend more very attentive arrived in 13 days recommend all br
The figure it's really good and detailed, there are some black spots but I tried to wash them of with the sope and they came out. The worst thing Is that the figure barely stands by its own, the bottom of his legs are really uneven, but overall I'm satisfied with the order .
Excellent product and store
Correct delivery time. Too bad the figurine got broken, I had to harvest it. I contacted the store who does not even know apologize.
Fast delivery bravooo
It's very good for someone who starts with this figure thing. The same day the page already sent it. It takes Me about 2 weeks. Very accurate
The figure is wonderful! Thank you so much!✨✨✨
Highly recommended, I get the product exactly as it is in the photo, very well packaged and without any defect, I would definitely buy it again, annex photo of the day I made the purchase and the day I arrived SUPER fast.
The figure is just like the picture. She has arrived quickly and is beautiful. I'm thrilled, it's a big buy.
Everything like the excellent picture naruto figure
It's very good exelecte
Everything is fine! Packed was good (and it saved me, T. K. The box was all wet and sticky (thanks to the Russian Post)
Perfect! I 've never been so surprised by a figure and more for that price. It's very pretty and bigger than I expected, plus it came very fast and very well wrapped. I can't wait to put it on my shelf.
Very nice figurine, heavy, perfect painting. At the top, thank you. My manga collection is highlighted. Trusted store. Thank you.
в Москву фигурка дошла за 11 дней. Хорошо упакована. Ребёнок счастлив))
Livraisons en 7 jours ! Super bien protégé. Identique à la photo magnifique merci beaucoup
la figura esta espectacular para el precio que tiene, varias manchas de pintura por detrás de la pierna. el resto perfecto. llegó muy rápido , recomiendo 100%
Buena figura, excepto una mancha de pintura en el pie
Very good product and fast shipping