We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sweet time and large size
As detailed in the photos.
Arrived very quickly. Super well packaged and protected. Perfect Figurine, my son will be happy I recommend it.
It's very cute <3
This is so good for the price and I wasn’t expecting it to be this big. I love it, the only problem I have is the handcuffs on his ankles came broken but not a big deal tbh
She is beautiful and the details are at the top !! Super well packaged!!
It's perfect super pimp very big I loved it
Pts beautiful figure, painted perfectly, the stand is not less good!
je suis extrêmement satisfaite par cette figurine le niveau de détail et la qualité de peinture sont vraiment bon il y a 2 têtes interchangeables les visages sont vraiment chouette la seule différence avec une version plus couteuse me semble être les tentacules non transparentes
It came in very good condition. The figure is very pretty
perfecta
es de mucho MUCHO mejor de lo que esperaba
very detailed and in really good condition. I absolutely love it
Beautiful figurine without defects, solid. Matches the photos and the description.
Overall great quality but a chain on one of kanekis hands was broken and the stand is a bit wobbly
I am really very satisfied with this purchase! A real blow of heart! The quality is top, the value for money is amazing. I recommend to 1000%
Very grateful, the package has arrived perfectly and very well packed. Thank you very much to the store.
All as in the picture, everything suits. Maybe I haven't found a way to do it yet, but sometimes these shit comes out of my back, not super securely everything is inserted. And the stand itself on a flat surface is not very well worth it. But Kaneki is handsome. And it came quickly, less than a month probably went in the ass of Russia
It came good nothing broken and for me it was good price to what you are going to get
MARAVILLOSO!!
I’m in love
I find the figurine even more beautiful than in the photos, it is really beautiful! Arrival before Delay in excellent condition, very well protected, everything was perfect!
Figure as seen in the photo, good quality and good price. I'll buy some more.
this guy looks great! 100% recommend
Фигурка очень классная. Все детали хорошо прорисаваны, выглядит эффектно. Покупала сестре в подарок на день рождения, она в восторге. Мне тоже нравится =)