We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product corresponds to the description. The quality is excellent. Delivery to Kazakhstan 57 days. Size 8.5 approached 40.
Order processing 3 days. Delivery to Krasnodar Region 24 days. Track tracked. Corresponds to the description. I did not communicate with the store.
It's like the description. In Lithuania, the parcel arrived in 3 weeks.
Тапки понравились. Очень удобные. Качество хорошее. Пришли быстро. Размер брал с запасом, ношу 42, нога широкая, заказал 45, подошел хорошо. Товар рекомендую! Посмотрим как будут носиться.
Тапки хорошие. Мягкие. Выглядят хорошо. На свой 42-й по отзывам взял 44. Оказались чуть великоваты. Но держатся хорошо. 43-й был бы идеально. Доставили быстро. Упаковка целая. В целом доволен.
Arrived promptly, very comfortable with arch support, very happy.
Very good light summer slippers. On our sea on the stones is the most
Flip-flops are perfect.
I have a size of 41,5 ordered 42. Teak came into teak. Thank you
At 39.5 took 8. sat down straight as it should. Who wants more freely then take a little more. I'm just not hanging out.
In appearance, slippers are not bad, on the leg sit normally, after a small walk I will complement the review
Soft, comfortable, but on the 43th and 45th was small. The rise is small. A little tight.
All as in the description of the beach most that. the sizes are European so who 40 should take 41
Took on the layout, but turned out to be narrow all the same. I took even a little more. And so quite acceptable slippers
Excellent sneakers!
точное описание на 43 как раз продавцу спасибо, хорошая обувь. продавцу спасибо
Track tracked, delivery fast. You can wear spanks, you can with a back. The sole is soft, comfortable. Size 10 (on the sole 44) to our Russian 42 just right.
I take 2 times, because They are super shipping 3 weeks
Soft well sit on the leg, at a size of 25.5 Russian fit 41 (not 40), you need to take on a size larger-I guess
Took on the advice of friends on the size more turned out to be two sizes more you need to take on the table
Bought in the hospital (often lie there). Cheap, light, take up little space. At 41 rosyan well approached 42 European.
Great How ever, I 've been buying the same ones for 3 years and not laa quito all summer
Good
They did not go long. they look very decent. On the leg sit like they did for me. Light, comfortable, the size corresponds to 42 mu. The quality will show the time of operation.
The son wears 42 size-took 11-very good. Delivery fast