SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful! Now I can again strawberries cut! Thank you for the fast delivery!
I don't use it yet, but I know good stuff.
Very good!
The order came quickly in 10 days, the product is good, I recommend. Strawberry cuts beautiful slides
A useful device for those who like strawberries. Knives are quite sharp and cut the strawberry into thin slides.
Dotarło, thank you. One thin plastic is cracked
same as the photo
wszystko ok polecam
Sharp knives. I'll try the product as soon as I buy the first strawberries
Slicer looks decently. Color cute nożyki strong. Shipping durable only 3 weeks, recommend buying.
Cool thing, I recommend the store and the store
As described
Very practical kitchen tool, description very accurate and sharp blades
The parcel came. I thought it would be smaller in size. Check in the work is not yet possible. We haven't started the strawberry season yet. I tried to cut a chicken egg, welded in hard. It cuts, but it's inaccurate. Maybe we should practice. The distance between the blades is 5 millimeters. Matchbox in the photo for scale.
It came fast. I will make fruit sandwiches. Thanks
Not yet tried, we wait for summer, I'll add when we check it out. Order in Petersburg went 3 months
Llego súper rápido en menos de 3 semanas. Todo ok, bien embalado y protegido, bastante funcional de buen material y resistente volveré a encargar
Article as described.
thank you store
Ordered 2, 1 was broken. Seller reimbursed very quickly. Thank you
Ordered 2 on separate orders. One broken, I suggest to bubble wrap this product or put in sturdy box. The plastic is very brittle. Does not feel sturdy, time will tell with this one that survived the shipping. Refund for broken one provided right away.
nice
Delivery 2,5 month
Para ver tamaño e puesto una cucharita de café al lado, el vendedor envío rápido, gracias
Fast shipping. Good quality