We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
talla acorde, uso siempre m pero pedí L por miedo a que quedará pequeño pero es grande
ткань приятная, ещё не надевала
Very good quality!! Thick and soft and really cute, I highly recommend!
It's the same
Arrived so quickly (around 2 weeks!) it's very comfortable and cute, just like the picture! :)
Quality is good. Size XXL just at the time approached a girl who wears a MKU.
Beautiful jacket, very pleasant to the body. She is so soft that she does not even want to shoot her❤
Excelent quality, really confortable, is really cool for winter seasons!!!
Best Buy on aliq! The store is sent to the list of favorites. Came with a flavor in the parcel, so the jacket began to please from the first minutes of unpacking, because the smell is incredibly pleasant❤️ Nowhere do not stick out the seams, the strawberry is made very soundly, the synthetics are pleasant to the body! I did not guess with the size, my Xs sleeve is very long, but as an oversize it will even go. The hood is a bit shallow for my taste, but not critical) the only thing, I thought that strawberry will go and on the back of the sleeve, but they are only on the top :)
Sits perfectly, quality fire. For cold weather the very time, it came quickly!
I am really happy with my Hoody, really good quality and fits well. The only slight problem with it I have is that the colour is slightly darker than what I expected, but nothing extravagant. I would definitely recommend as it is a very nice Hoody for its price:)
All is Well fast
Hoodie cool put class! Took XL for height 168
Cute! My bust - 120cm - and I can fit it
good.
Fast delivery. Comfy material
Sweatshirt came after about 3 wks. Color a little different than the picture. Is slightly darker. Sweatshirt is very warm. Recommend!!
Blouse Super! Very beautifully sits and at its 177 took size XXL and did not miss! Sleeves came together and in general, the jacket looks frisise. Thank you! (',,• ω •,,)♡
eu simplesmente Amei esse moletom Ele é super confortável quentinho e muito bonito também, demorou 1 mês pra chegar no Brasil, mais super valeu apena, e também ele veio com um cheirinho muito bom tipo de doce e veio com um colar junto, amei o moletom.
The jacket came fast. The right size. The quality is good. Seller put a cute gift
I am 5'2 and around 145 lbs and the xl is more or less like a large. Barely reaches my butt however it is the oversized fit I wanted.(it is more boxy than not) the product itself is polyester and the inside is very warm. average quality for what I paid for. the strawberries are embroidered(I believe) and seen as tho they will not fall of while washing etc. very cute and the pastel purple is adorable would reccomend. (came in ~2 weeks)
Thanks for the hoodie, the parcel reached exactly in 14 days, the seams are good, the quality of embroidered berries is at the level. The track was tracked, as a gift put multi-colored hairpins-invisible I recommend ordering from this store!
Cool Hudak of my favorite color. Thanks to the store for the cute invisible :) Fast delivery and for this 5 stars. The only thing, it would be possible to have an elastic band from the bottom of the hudaka, so that it was not free from below, but slightly pulled.
A good sweatshirt, at its size S ordered L and she almost just to me, although I wanted a large (and so, the quality is not bad, I recommend
It's just space, autumn quality and keeps the shape.