We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great mixer, pretty heavy, made well
All as in the description. Looks impressive! After installation, I will add a review. Delivery to St. Petersburg 3 days
The mixer is beautiful, without flaws, came for a week in Nizhny Novgorod. Thank you very much to the store.
Perfect
Negative Point no possibility to follow the package and no information from the store. Pros: I received them in 1 week the taps its really top and almost three times my dear at leroy merlin I recommend +++
I am from Israel The product came intact without defects Packed in an excellent way including all the accessories for installation Dear store Thank you very much
very beautiful tap better than in pic. very satisfied with this purchase. it was shipped fast and arrived to me very well packed.
perfect, arrived in 3 weeks, good value for money, thanks.
Faucet top quality very ונראה really good. כשבחרתי באופציית shipping מישראל it came within 2-3 days.
It looks beautiful, but it's a thin sheet metal connection through oxidized copper. Rust on the drain ... The implementation of nothing extra but looks nice and for the money one can not expect the wonders of the EU connection everything ok!
excellent!
Parcel from China went 2,5 months! But the store was always in touch, and as a result in the last week of protection, the crane brought a courier. In appearance, all as in the picture, complete with hoses and mounting screws. I will complement the photo after installation.
Crane, just super. Black, matte, steel. I advise the store.
Super jakość i szybkość dostarczenia przesyłki! Rewelacja!!!
Got the crane, ordered 21.03. Got 29.03. I did not communicate with the store. The crane is kind of good. There is a small coctic under the handle of the mixer. I think not critical, because. This part will remain on the side of the wall. Not yet. I hope it will work normally and without leaks...
Enjoyed! The material seems to be of good quality. The color is beautiful, the package comes with everything right and docked in foam, so the parts not touch. So, have no risk. Loved!
Super fast delivery to the door of the house! For a week the goods came, the crane is super, as in use I do not know yet, but I'll write a review in a month!
Good quality product! Fast shipping Thanks store!!
Super Mixer, still not installed. Delivery to the apartment and just lightning! Thanks for the speed and quality