We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
были кое-какие недочёты, а так все класс! Всем советую
Krch jacket high, took a larger size. My height: 161 took "M"
the jacket does run small i’m usually a L in US sizing but ended up getting the biggest size they had in 5’6-5’7
Do not be afraid to take on a larger size, even so it sits perfectly. I came in a month.
On the growth of 164 took 3XL. the material is thin, but of good quality
Nace, cool and warm. P.S. If anything, height 151.
Cool✌︎
Очень быстрая доставка товара за 8 дней! Продавцу большое спасибо, рекомендую!
It came quickly. I like everything.
Good quality, can I recommend you. Were surprised
I arrive faster than expected, it is very comfortable and the right size, I am very happy with this purchase, the drawing is of quality and wine in perfect condition.
On a tall girl, 10 years old! Great jacket! For the spring! There are no complaints about quality! Thank you store!
The jacket is cool!! There was a couple of threads, but it's not critical. There was no unpleasant smell, on the growth of 154 took S and sat down quite freely, with the store did not communicate. Sent on the day of order, 5/5!
Very cool jacket!! I took HL on growth of 165 and like norms-I did not go down the street, but it seems warm!!!<3
I ordered XL my size 42-44 wanted an oversize and received it) the quality is awesome, I advise, a very cozy jacket.
J’ai pris taille L elle alors je fais du M et sa me va très bien !
The jacket is cool very like and quite warm. Same as in pictures
I love this jacket! Future fast and quality very good! I am satisfied! <33
On the Size XS took M. The lock is not very, and so the jacket is a bomb
I just loved it. The jacket is a good quality and it is warm and comfortable. I will recommend the store they response fast
хорошая такая куртка,теплая, рукав коротковат на хс надо брать м