SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good!!!!!
Is according to description,
Nice shoes. Fully corresponds to the photo. Thanks for the tip with the size in the description. Before with winter shoes there were problems.
I liked the shoes very much. Warm, look great. Well packed
Lovely shoes, while there are no frosts, I can not appreciate. The appearance of the oche is good and the view is expensive. Per size 28,5 took 28,8
The order is delivered from China within 2 weeks, in Russia 5 days inclusive. The shoes correspond to the description, warm, qualitatively stitched. The store is sociable, always timely respond to messages, friendly. When ordering initially asks you to correctly measure your foot size, and then correctly choose the size of the shoes on the scale provided by the store. Be careful! Seller recommend. The only take on a larger size, if you wear a warm sock, the shoes go 1 size larger.
As described
The order was received earlier than the estimated date for 3 days. the shoes are hermetically packed in cellophane (vakkuum). The product fully corresponds to the description to
Nice shoes. On the Russian 40 Chinese 8-perfect. Fast shipment, fast delivery. To the store, thank you.
Delivery very fast order corresponds to the description and the quality will show time at its 44.5 took on 46 legs freely can be on a warm sock think to-15 will do if not stand ..... .....
Thank you to the store, delivered quickly, the size approached well, the quality is not bad for such money, let's see how it will be worn, so I recommend.
Take, quality at altitude ....
Shoes are just super!!! Very high quality made, stitched in a circle. Communicate with the store, he is clever! Long doubted, what size will go to winter Russian 43. On the grid wanted to take 11, but the seller advised 10. In the end, the seller was right. Got there in 22 days in Balashikha. Thank you and respect to the seller!!!! Recommend!!!!!!!!!!!
быстрая доставка. хорошее качество
Cool bots, the store at the request replaced with a larger size and sent another model more expensive without additional charge
Fit perfectly
I bought my father shoes, he had on old shoes size 42, decided to take on a larger size (43). Father is happy with the purchase. Description exact and shoes fit him just
Обувь выглядит прекрасно. По размеру подошла. Единственный минус-не минус - это заломы, которые появляются практически сразу во время ношения, но это есть практически у всей обуви подобной модели, по этому нет разочарования. Продавец замечательный, к нему нареканий нет.
The shoes are good. I wear 41, as I felt ordered 42, they are like 41, just right.
Все честно. Товар качественный. Рекомендую продавца.
Everything came perfectly packed I'm happy with how you work thank you
Very Good Quality
Cool, quality, light, very fast delivery. thanks to the store
Externally, the shoes are excellent, beautiful. How much time will show. Size in the butt, but I have a stop exactly 28,7. Take more will hang out on the leg. I hope they carry a little. Packed well, it came quickly. Before registration, the store requested confirmation of the size. Seller recommend.
Not bad shoes! Looks stitched, but in places at the bow, not a lot of fur! Winter will show!!! Thank you very much! Yes, and a little earlier this shoes came! I recommend a producer.