SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ordered a size US 7 or EUR 38/39. Reading the feedback ratings I decided to take the size of US 6 or EUR 36/37. I asked the store to modify the order for a smaller size. In the given agreement, the seller agreed, but unfortunately he still sent the size US 7. The slippers are beautiful but they are too big for me. The length of the inner tread the size of US 7 is 24.3 cm and would be great for someone who has a wider leg. My leg is narrower so they are too wide for me. For walking inside houses will be good. Thanks for the gift.
Excellent quality, furry fur, no smell, delivery month
Sneakers fire, but on a broad leg only
Everyone quickly delivered. Because of the virus could not pick up But in my Russian 37 R was great 39 Chinese. Sadness!
Cute. on the size of 26,5 cm took 12. approached. I advise
Cool!!! The size approached. Fur is good. Very beautiful. Fast enough delivery.
The sneakers are excellent, the fur is natural very fluffy, a little lost with the size, I have 39, took 40-41 (9) bolshevata, well, okay, I,
Chic slippers) I advise everyone!
Slippers fire, fur many, color beautiful, delivery about 2 weeks. Everything is wonderful! Size 40-41 came up to my 39 butt. I recommend the store, the goods too, I ordered another light green color for my girlfriend! Order without fear! Yes, as a gift, the seller put a fur keychain.
Все классно,по размеру подошли,мех шикарный))доставка пришла быстро,все аккуратно упаковано))продавца рекомендую )
Делаю заказ второй раз. На свою стопу 24 см первый раз заказала 38-39, капец какие большие. Отдала маме. Заказала повторно 36-37, маловаты. Это прям на стопу 23-23,5 см идеально будет. Но все равно носить буду
Отличные шлепки, яркие пушистые
Very good fur!
Размер берите свой, мне подошло все, идеальные
Really happy with this product. Got a size 39 and fits really well and is accurate to the picture
Slippers liked) fur is excellent, I recommend to buy)
Very beautiful I kiff, just after a little too much time to arrive but otherwise top
Beautiful nothing to say
Slightly expected the best, but generally not bad
Super cute
Very nice good product. Just too big for me.
Top
Slippers are ideal, very comfortable, the size approached
Very fast delivery and looks like in the picture. I’m very happy
Wow! Super happy with it! Top quality