SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It looks good, it remains only to try it. Very fast delivery. Thank you
Perfect for my chihuahua
On the mini toy size S super.
Very cool and quality kangaroo)))) took for a chip 5 kg. We also have a long one. By this almost came L .... everything is super, just an elastic band rests on his chest, but should be in the neck area. But these are trifles, we will change this nuance ourselves. And so I advise. Idea, quality and price meet the requirements
Sooooo cute! It works great.
Perfect for my two-pound baby
товар отправлен и доставлен быстро. рюкзачек хорошего качества.
Well received. The article is top, I recommend this store. The item conforms to photo
Большое спасибо, надеюсь собаке понравится. Пока не пробовали. Сшит качественно, нитки нигде не торчат
Excellent purchase, for Carlino or Pug, select size L
Perfect Arrived super fast
superbe qualité. tissu épais sangles solides j'ai pris un M comme taille et c'est un peu juste. mon spitz de 3 kg est très poilu j'aurais dû prendre un L .
The parcel came quickly. Already tried. We liked the carrying, the dog also appreciated. A grade
Very cool carrying! The quality is good, on the back of 29 cm, ordered M, the length is perfect, in the volume is a little large, but not scary. There is a carabiner strap so that the dog does not jump out. Fastened on Velcro and locks.
Good quality, fast delivery
Like in the picture, my dogs weigh 3kg and go very well
That's great. Sewn qualitatively. York 2 kg took S. Suited perfectly
Hello everyone, I order the second time, the first-wrong size, the quality is excellent, delivered quickly. Thank you to the store.
Very qualitatively manufactured! The seams are smooth, the carabines are of quality, the Osh is very soft, the pet is satisfied. Recommend! Sabachka York 2 kg. Weighs, the size is suitable.
Super! Brought in 2 weeks, quality at the level. For the dog 7,5 kg Took XL
The product corresponds to the description. until the dog was tried on.
The quality is very good, with the size was wrong while the dog was in the way could grow