We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
отличная сумка, доставка быстрая
I order the second time, this time I ordered my son as a gift. Quality at altitude, I myself go with this bag for half a year-I'm happy as an elephant.
Both size bags are very very nice. The outside canvas, and the inside brown lining, are of good quality, and the sewing-work seems to be perfect. I've had the small one for a year, and it seems very well made. The larger just arrived, and it seems just as nice
сумка хорошая, пришла быстро. но вот ожидалось, что она будет чуть больше
The bag matches the photo. But the delivery was already DPD taken to the other end of the city. Contacting when ordering to the store to specify my address, as in the delivery service is useless. Lock it somewhere.
It came quickly. Packed good. store recommend. The product corresponds to the description.
Thank you. quickly. price-quality looks fine. let's see how long it will last.
Thank you store!
I liked the bag. Came quickly about two weeks. Packed in two simple bags. It is executed soundly, good zippers, even lines. Inside there are many pockets, even for the tablet there is a compartment. Only the color seemed a little lighter than in the description on the site.
Product is as in description. Good quality. 18 days delivery to Poland. I recomend this store
Dimensions to agree, very cool material, color as the pictures, very fast delivery around 2 weeks was U me doręczył it Courier
Received in two months, thank you, although difficult, but there was a laptop 15.5 inches, the quality is all right, thank you, store Good, recommend
I bought a friend as a gift. He's happy. Roomy. Many pockets, stylish, looks not cheap
Ordered on 3 March 2020, received in Paris on 17 March. Thick canvas with a country weave = gives impression of robustness. Flap with velcro. Internal Separation fleece to prevent shocks an electronic device (article too small for computer of 15,6 "(but it was not the reason for my purchase). Many exterior and interior zipped pockets. Good finishes
Quality bag made of durable fabric. Large outer pockets 26*20 cm, Inner on Velcro 30*18 cm, on the lock-26*20 cm. A small compartment with a zipper inside for documents, a fabric partition for a tablet or a small note with Velcro (size 28*18*4 cm). Bottom zipper to increase the thickness to 12 cm. Delivery-2 months.
The bag was better than I thought. Good material, lining Cotton, all seams are kind. The A4 format is calm. until Omsk went 40 days
Good quality, material, locks! For a long time such quality locks did not use! Thank you very much for the quality of the goods and for the unexpected gift!
Bag beautiful look אכותי satisfied very got well gift scarf. It's about Israel בחודשים and 18 day.
Bag looks very well. Workmanship and seams flawless. Bag nicely the presents. Goods dojechał in 12 days. If someone is wonders is the most recommended!
Thanks to the store, the parcel reached the Trans-Baikal territory for 39 days from the date of payment.
The bag is good. The store put a scarf as a gift. It's nice. Something else was on the rope tied to the bag. There's a hole in the bag and it's somebody cut. Only the ends of the ropes are torn. The picture can be seen! It is clear that there are no claims to the seller. Delivered by the snack service. Question to the seller, what was on the rope?
Very Beautiful bag !!! From a Customer in Cambodia. Deliver before the expectation !
The package reached in a month. Happy with the purchase. Recommend it.