SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice recommended
Top more very easy to fly but very small wind disturbs a little more money worth very worth
awesome little plane for the price.
Recommend. Good quality. Already assembled. Quick charge. Both motor function. No mixup in order: second battery received. Not yet tested outside. Slow delivery: Mostly due local postal office & custom.
Sensational. As ad. Still took to fly in open field, but already tested and work perfectly.
I haven't tried it yet I hope q works well and flies.
Not worth 2 chargers, or many batteries. that even after a 10-minute flight you get a little bored. if the plane has a wind speed higher than 9km / h, you already lose it quickly. instead, the plane for the children's flight is ok
Really nice plane. Light weight and tolerates a lot of crash also. Very durable material. Not easy to fly when its to windy. In light or no wind even my kids could easily fly it. I bought with two batteries, so you get more flytime. Fast shipping. Recommended!
Arrived in 29 days super store recommend
Accurate description. My son really loves it. Thank you.
Nice plane, checked, but not tested in flight, when you do, add sensations, highly recommended anyway and store also, spectacular delivery time
I got it and I checked it out, it's all right.
It is really fun. And surprisingly durable. I hit the plane many times and it is still working properly. My sons (6 and 10 years old) can both control it easily. I suggest at least one spare battery so that you will fly more.
Very good and selling super attentive
It's a great plane for beginners. Ideal when there is no wind, but it also works when there's a little wind. Once in the air, just a real plane.
A box as usual a little crumpled, took for a gift, how it still works I do not know, on the control panel you need two finger batteries.
Top note 1000 100% buy recommend everyone super fast
Very good product, great store!
All good, Thank you.goods is ok for the money i paid
The order arrived on time, is not missing anything inside the packaging. The toy is show ball.
I love it,Great product and store.
perfectly!! Love it
fast delivery , the goods conform to the description
Super nice ! Super price! Super fast delivery !
The plane flies, and already lies at the neighbor on the roof. We'll have to wait for the neighbor to come.