SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Товар дошел быстро. Качество отличное! Упаковка не повреждена. Продавец добавил от себя подарок. Мелочь, а приятно! Рекомендую этого продавца!
Very excellent and God is beautiful
Super! Delivery from the moment of order to the house three days. All as in the description, the cover looks flimsy, let's see how much it will last. The cheek in the hand is comfortable. Wall holder brush holds firmly. Everything is packed perfectly.
Full set, a bunch of replaceable attachments, everything works
щётки просто супер! вибрация отлично. сразу после распаковки проверила вычищает идеально!! есть 5 режимов, зарядка от сети, хватит надолго!! водонипроницаема! в общем я в восторге!!
Toothbrushes are good enough, no account compare, we buy for the first time, satisfied with the purchase, clean well
Everything is fine, attachments for a year forward, I will still choose the modes until I decided which is better. Case for business trips is needed, but forgot to order immediately the holder.
Пришли в Уфу за три дня, держатель очень удобный,в подарок положили брелок. Щетка мягкая, есть несколько режимов, вибрация немного сильнее,чем в других щетках.
Super shipping! 3 days after payment! Quality product, works fine, thanks to the store.)
Hello. Because of not the arrangement with the store, I received my order as a result for free. The seller sent the order by DPD and did not fit in the specified delivery time. 3 days before the end of the period of protection of the order asked the seller to extend it. He extended the last day. By the second deadline of the end of the protection, the order never did. He asked the seller to extend it once again, but he did not. At the specified track number, the order was not tracked. It turned out that DPD, passed the order to the Russian Post. But I was never notified. After the dispute I won and money back, I convened with DPD and found out that the parcel is at the Russian Post and has been in the city for 3 weeks. There were no notifications from DPD or mail. The brush itself is excellent. Qualitatively packed. Has several operating modes and interchangeable heads.
I did not communicate with the store. The order came in a month. Very satisfied. Quality is super. For a month we have been using, have not yet been charged.
Super!!!!
The product fully corresponds to the description, all modes work. It is completed for two years, how long it will last, let's see. I liked it very much, we will use it with pleasure. Ordered 29.04 on the mail was 21.05, super fast for yanao. Recommend the product! Packed well .. Thank you store!
Thank you so much to the store. The goods are madly satisfied. Cleans incredibly, before that there was a brush Oral B but the result of this brush exceeded my expectations. For how much charge I will say how much will discharge.
I came quickly. Everything works. I order the second brush already. Och satisfied
описание соответствует, пришло достаточно быстро пока всё нравится с продавцом небыло нужды общаться комплект полный, а да ещё какой-то брелок засунул
Thank you, but instead of white sent black, male and I need a white color girl, I ask to make a discount for White, when placing an order again or a coupon
Good packing.. fast delivery. The toothbrush is very high quality. After use, I will add a review. The store of good luck in trading, I recommend e to purchase.
Brushes are awesome! The sound is loud enough. In the set, everything that is described is. To the store a separate respect. On the way, the parcel was lost and never came, the seller sent a new set of brushes! Thank you very much for your understanding! In general, I recommend. By the way, speaking of which, I used to scream, and I can say that this is even better!
The brush was cool for a month, 5 modes, the bristles hang, the only thing I did not understand is why charging like battery batteries, for how long I can not say what that that Check it out
Brush SUPER Goods came the day after Within
Ordered 3 came 30 everything corresponds to the description everything works well, my wife liked it
Ordered three brushes as a gift for the new year two came on time with one parcel, and the third, unfortunately, never came. Very sorry. Daughter and son-in-law use brushes for almost a month-both are very satisfied!! For the third brush expect a refund
bardzo profesjonalna szczoteczka, ładnie zapakowana i zabezpieczona w czasie transportu, ma cztery opcje pracy czyszczenie, bardzo polecam, jest bardzo lekka,
Packing class, box factory, all working, perched my account, I recommend, vibrates the fire