SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
BUENAS TARDES HE RECIBIDO EL PEDIDO, TODO PERFECTO, GRACIAS
The goods arrived quickly. Quality is good, I hope with the size guessed. I'll write it later. Carabiner is good.
This item is so useful. I think who has a dog need it! I recommend it.
Zamovila 5.06. And denied 22.06. On the NP different with inks (Lviv region). The track is reviews. I will protuvati at vicorestanie, and so Nibi yakyust is good
Great! I didn't know I was going to have a roll thank you! Arrived in 14 days
Qualitatively made, comfortable, light, large, Kakuli Labrador all are placed, there is a leaving bottom. In the set of bags. It came very quickly
Good afternoon, I received the order, all right, thank you very much
If you have a dog, then this thing is just not replaceable, I liked it very much!
1 ^ not arrived, 2 ^ free arrived in 15 days, all as described, thank you store advice.
You can kick a whole bunch of shit.
Great product recommend fast shipment
Fast delivery, as described. Took small size, because ordered large before and thought that it was too big, but now S size is too small, so will continue to use large one.
came in today. was a long wait but it got here! that's all that matters to me. product is as discribed and working nicely! THANKS store!
For my Coker took a small one. I should have done more. And so the thing is good, plastic quality
I have not used it yet, but it looks convenient. 1 free packing.
приехало очень быстро . переживала ,что для далматина будет маленькая , но в целом размер оптимальный. больше - было бы неудобно собой носить. для города то что нужно )
Wonderful and spectacular. We 've received it in 7 days and the versad is that it works great, folds and I wear it on the belt with a carabiner, and carries your bags
The goods came quickly, qualitatively packed! Everything corresponds to the description. Thank you to the store I recommend everyone to buy the goods, scoop compact, functional!
Super practical, clean! I recommend it. But the rolls are not found... Damage
Delivery was 16 days not 10 as promised. Product is perfect! Exactly as described, good quality and packaging was good.