We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Took exactly 14 days to arrive!! Wow! The pajamas is super fluffy super warm super cute! I'm 160cm and 60kg, I got XL so it can be extra comfy and I was right! Fits loosely on me so it's super comfortable but not loose enough to fall off me! 10/10 recommend this product and store!! Thank you!
I am 158 cm tall, 44 size, short pants. Pants without pops, two halves are the same
Выписывала дочке. Как только получили пижаму, она сразу одела ее и не хочет снимать даже. Довольна безумно, прыгает от радости.
Perfect and very warm
Pajamas lovely ומפנקת! Looks exactly like in description ונשלחה fast. Recommended!
Wonderful pajamas, soft, fluffy, pleasant to the touch. Sleeves and pants of full length. The growth of 160 is just wonderful. Comfortable pockets. Very, very satisfied. Thank you store. And the hare ears are sewn not on the back of the head as in the picture, but on the front edge of the hood. Sleeping is probably so convenient, but at home walking is less convenient. We'll sew our ears if they interfere.
super high quality omg !!!! very much recommended !!! take your size
Was chilled to the bone from a walk in the drenching rain when I tried these on, it was late afternoon but I immediately felt warm, and wore them the rest of the evening. The top is hugely warm, I could not have slept in it now that we are just above freezing here. Pretty sweet jammies, definitely take 2 or even 3 sizes bigger, the bottoms are pretty fitted. slept well!
It came in two weeks. Just like in the description. At its top 44 bottom 44-46 took the maximum size, because. I wanted him to sit on me freely, like on a model. Incredibly warm and soft. The only Lyap with pants: there is no presence of convex buttocks, because. Are tailored equally that with the front, that behind, therefore, there is constantly a desire to pull up the pants on the Pope))))
The track was tracked, the parcel came in a vacuum bag. I wear L and took XXL and the length of the pants is excellent, although the suit certainly looks great to me, but the length is more important to me .. It is a pity to constantly have to buy a larger size, so that the length of the pants was normal :(
100% what they expected. Waiting for the cold to start using
Absolutely perfect beautiful warm Thank You
Great suit, came quickly. At 44 size approached XL surprise there is no limit on how quickly parcels can come. Very nice.