SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chic pajamas 100 of 10 for its price. The parcel came exactly in 1 week from the time of order
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Very nice pajamas, good quality, I love! The color is perfect, as I wanted! Thank you!
es hermoso lo recomiendo
The color is stronger than the photo but the quality for the price is OK I arrive in 13 days to chile
Beautiful satin set, the color is beautiful, do not regret my purchase!
Order on January 28 and received on February 17. It's just like description and photos. Size 4XL equals 42/44 Spanish.
Pajamas are amazing! Bought for 781,28 ₽. Delivered in 10 days. Very fast! The quality is good, the threads do not stick out anywhere. At its height of 163 cm, weight 48 kg took L and did not lose. Pajamas sit perfectly! Well packed. Nowhere is there a tag, how to wash. But, I think, on hand washing at 30 degrees will be normal. I recommend it to everyone! Pajamas are really very cool! Surpassed all expectations!
Very beautiful color, the material is pleasant, in size L to Russian 44 suitable
Very nice blue
It is a nice one pajamas! On the picture it looks bright red but it is called Lake burgundy red. I have normal one size m and do chose xl. This sits perfectly. If you want your pajamas genuine widely sits would I 3 sizes bigger take. It is also super fast to come, so just top!!
At 42 Russian ordered XL. She sat down, as it should, as pajamas, not as pants in the skirt. A little electrically. The seams and joints of the braid are even. My parameters are 84-67-95
Beautiful as in the photo. Came quickly, in my S, the size of M sat back
WAY TO SMALL.. I am a petite woman but I can't really get the top to button easily
Pajamas pretty well. Much like the picture. Until the packaging and good. I use 40/g and bought the XXXL. Larguinho. XXL fit. Mainly the pants and comfortable because has elastic.
Nice product and pretty good quality which is equal for price. Was surprised with delivery it was quick
Color saturated, odorless, damaged collar, many small holes ((((
Magnifique
So so beautiful I love it ,it 100 percent like pictures,this is so nice,ladies buy you will love it
Nice texture but the color is unstable. While washing the water becomes green....