SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exact description very good store Fast shipping I highly recommend without hesitation this seller
In Russian m size xlmost it, soft, elastic from below as expected, it came well packed and in time, I recommend
Very soft fabric size XxL for 60-70 kilos
On the size s European it is necessary to order XL and more!!!
Very soft and warm pajamas, thank you.
Если вы не имеете сложение китайской низенькой крошки, берите самый большой размер))) у меня рост 170, 90-68-95
Beautiful pajamas. Beautiful colors-very hot-I love-fast shipping-I recommend this store and his team
The product corresponds to the image, the material is pleasant, the size is accurate. Delivery is carried out for a long time.
On the height of 167 cm, the size XL is not enough. Short sleeves and pants butt on the volume of the hips 90 cm Would take the size more.
I love your soft touch is the second I buy
Product compliant size very small it is necessary to take 2 sizes of + compared to France and fast delivery thank you
Very happy very good quality nothing to say I recommend and I advise you did not regret
The goods came quickly. Ordered for size larger. It came perfectly. Thank you. The goods are good.
I like it very much it's super soft, I usually spend M L and cogi XL and it suits me perfect, the long just But mode 1,60, I'll order another one of those without
Gorgeous, soft, warm!
Thank you, pajamas soft and comfortable, happy with my purchase.
Everything is super, as in the description and photo. On the size 42 Russian ordered XXL. All right, otherwise it will be small.
The parcel came straight home. The suit is good, soft without marriage. Stitched threads in tone. Thank you store. Recommend.
Very nice thing! Just super!
Pleasant to the body, soft and warm pajamas.
I recommend the store
Wonderful pajamas. The store quickly sent. The quality of pajamas is excellent, very pleasant to the body, a clear pattern, there are a little thread, but it's easy to cut them.
Good pajamas. all as in the picture, my daughter liked it!
Their Size M is as size S in real.
Пижамка оказалась тоньше, чем я ожидала, но в целом качество норм. Мягкая, запаха нет