SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great ball. Recommend.
The ball is very good. Price and quality correspond. The goods came quickly, I advise the store.
Very good size and nice basketball
arrived quickly in perfect condition. exactly as described and same colour as I chose. the feels a bit heavy and doesn't seem to bounce that well.. but it definitely could be because it is new. there was a strong smell of contact cement (glue) when opened the cellophane packaging, but it's ok now . also got a bag, a net and 2 needles. all in all I do recommend this store and product!
שבוע וחצי לישראל
the ball is in a very good quality I am very happy from the basketball. thanks
Backpack as a gift. the son will be happy.
For such money a beautiful ball, tried in the game, everything is super, to the touch a Good recommend the store
Thank you
The son was pleased. In real life it is much cooler!
The ball is excellent, I recommend it to everyone, it sits well in the hand, the design is excellent, the ball is perfectly glued and the most important quality at altitude!
Excellent store and good service. Product as described really fast delivery
Not yet experienced, but the touch is very good
Very nice and the texture feels very soft, you'll have to try it
Прекрасный мяч, пришёл без брака, хорошо запакован, по весу соответствует. В игре так же хорош. Отличная бюджетная покупка для любимого хобби.
A good ball is pleasant to the touch in the hand is not suitable, suitable for both the hall, so for playing on the street in white coloring is very dirty, and otherwise everything is super, I advise
Very good
Cool One
Good ball, for your money
The ball came in about a month, ordered the wrong size, but this is already my jamb. The ball lies perfectly in the hand and does not slip. Suggest 100%
The product came very quickly, the condition of the ball is very good, in addition put a bag, a grid and two needles! I'm happy with the purchase! Seller recommend!
The product is quite decent. Fits perfectly to the described size chart. Material is alright. Great value for this price. Recommending this store.
Satisfied with the Tavar, the quality is excellent, the delivery is fast, the store gave a bonus another bag for the ball)
Отличный мяч. Качественный. Есть минимальные незначительные дефекты, но они почти незаметны и не влияют никак. Поиграл на улице, мяч не сбивается, не портится и не обдирается. Посмотрим как будет через пол года, а пока 10|10. Рекомендую. В комплекте сетка, две иглы и мешочек. Спасибо:)
21 day to Ukraine. All is good