We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really liked the design, the qualities are also the top for the money that I paid. I liked everything.
Order came in pretty quickly and well packaged as you can see. The product is AMAZING and doesn't feel cheap at all, it has a metal feeling and is not light so that is very good. The colour is very nice as well and again doesn't look cheap either. An overall pretty good purchase. I recommend !
Super recommend the store and the store. Products of excellent quality
All norms. There was a jamb, one link of the chain was bent and so the little heart did not move and hung fiercely, not in the middle, but the pliers were fixed.. I put on the latest link
I loved it, it's just like the photo, it doesn't look bad quality, the first chain if it's choker, I recommend it pretty much
Good quality, delivery was tracked, I recommend
Description pretty accurate. The material not great. The details are coarse and little finished.
Chains went debt, but everything was tracked: 3 chains are steep, quality, look cool) all three chains, connected in one, the clasp is good! I ordered gold, all as in the picture;) I did not communicate with the store, because everything was fine. Goods good advise
Very beautiful, consistent with the photo and description. I love♥.
The chain is beautiful, especially for such money. In Kazakhstan, the city of Aktau, the goods came literally in 3 weeks. Inst :__ tylenchik ___
Norms chain. I don't like the castle much. But this is the specificity of the design. Oh, under such a lock would be the chest, so that it lay there (in the inter-siseus) .... Mmmmm! Dream!
Love it, thank you
A beautiful necklace, it came quickly, it looks chic, it does not ring loudly. There was a small deffect in the chain between the links was a wire, removed it, it turned out shorter, but it's even better. The order is satisfied, I advise)
Everything ordered 11/11, it came quickly, in 17 days, the material is quality and heavy, I thought it would be much worse, but it's just amazing, I did not regret it, I'll definitely order something else and more than once. I apologize for the quality of the photo
The first one was lost, but the store kept the kind communication at all times and sent another one back that came fast and nice, thank you
Amei!
Amazing necklace, arrived very quickly and as the picture! Recommend
Pendant is beautiful, came for a month, just like in the photo in the description
Nice set! Heavy is not plastic! It looks beautiful, everything is whole, without scratches! Delivery long, ordered 02.09 received 22.10
Very good chains ordered several. all in good quality without marriage. came for a month in Krasnodar territory. Locks are fine.
Loved, like the picture!
Very beautiful, the 3 parts not separate Thank you
The product is very good, but I thought that the necklace was longer
I liked the multilayer necklace, it looks great with T-shirts, and especially with a white shirt. I liked the quality. More pics in my Instagram candy_sweet_blog
Very good quality. Still not used to know if dark very fast. Is very beautiful person.