We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They look ok and they are soft. The package arrived in one month and half.
The order was shipped quickly and the delivery was fast too. Felt-tip pens are bright, the child is happy
I I'm very happy with this order. the store shipped the package very quickly. I received in one week. the brushes are really soft. I like it very much highly recommend it!
Brushes at the top level quality, worthy of professional brushes. Soft hair and very good quality. Excellent Communication with store! Really a love for this brand
Super well packaged, they came to me in a week, they're nice soft, it's a whole kit for eyes, I love them, I totally recommend it
All the brushes came well, just like the pictures, plus it came with a gift sponge, excellent
The brushes came via DHL in 2 days, I chose shipping from Poland. When I did my makeup with the
Все хорошо. Качество хорошее. только одна погнутая. За эти деньги очень хорошо
Excellent quality!! Am in these brushes! It took to get, but worth it! Have professional quality. Super recommend!
Loved the brushes, took forever to get, but worth it. Bristles are soft and are the ideal size.
they are really beautiful i love it they're so stuff thanks store recommended
They are wonderful, great, soft, elegant professionals I super love them!!
I loved them, the very useful case had already bought this brand and highly recommended work perfect with any kind of leftovers and bases, especially the full coverage
An excellent purchase, good price, good quality and sent fast. The brushes were well-packed, so they arrived in correct condition. All the pieces I bought (20 brushes + case) and added a gift sponge. I was impressed by how soft the brushes are and that in each one it is specified for what it serves. Recommended purchase.
Steep brushes, ordered November 11, came on November 19. The quality of the brushes is very good, really worth their money
Are beautyful! Ordered even two weeks ago now have arrived and are beautiful. Super soft, igienizzati and can't wait to test them. On each brush there is written using specific and brand. I love
Product as described. Quality looks good. Brush hair very soft. Only delivery was delayed due to logistics other than that everything is fine. Seller recommended
Excellent
They arrived in the exact time, such a description, very good, soft for the price are excessive brushes. Recommended
Excellent, I loved them!
Brushes in order. Fast delivery for paczkomatu. Recommend
Super good fast, they arrived in perfect condition and each brush is indicated for it to be each
I got my little things, 1 month and 2 weeks, but they're beautiful! I thought they were longer that if they're light too
Excellent purchase! Very happy with my brushes, they are what is promised. Thank you store! :)
Synthetics, some brushes are full of Krivo and pile sticks out. For its price, of course, will go) delivered quickly. I can praise the store, there were problems with the delivery service, but he himself destroyed everything and helped.