We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We take not the first time, excellent cases
My husband is very happy with his gift I recommend the store at 10000%
It's very pretty, but the phone doesn't seem to be very tight, though it is. The negative part is that the front cover is very dirty with the prints
It is the same as described, very good quality
Товар пришёл быстро упакован отлично опесанию соответствует. Посторонних запахов нет по тектильным ощущениям приятный. Из минусов не видно экрана телефона даже с полной яркостью
All OK Recommend salesman Thank you
Заказала 15.01 получила 28.01.Спасибо продавцу.
Happy with the case received, a little delayed shipping.
As always excellent, clearly in size, the sensor works through the cover. Good luck to the store. Delivery 3 weeks
Very beautiful! Arrived on time. Only has missed a pen
Good quality product. But a little small inside, the phone does not fit appropriately.
A little big my very well QR code does not work
Before Hmao there was a month, my wife liked it, only it closes for some reason not until the end and so pretty. In Russia, I did not track, Mins prodovtsu, although I asked for tracode.
чехол получил, продавец положил подарок.
It has arrived before time, it has come in good condition and good packed, I recommend store
With the store did not communicate, the description is accurate, looks good
Very good. The Hull works well and does its job well. She arrived quite quickly but with the containment in another city I could not confirm the reception. In short it is very good and will perfectly protect my phone. Thanks to the store.
As in the image
Case medium quality.
Well packed, only is the recommended app unclear.
mooi
Arrival in time and product identical to the photo, all perfect!
The very pretty case, it's chubby and tough, the lid is beautiful mirror type and carries a mobile pencil included, it has come well sealed and in good condition, the color I love.
Beautiful cheholchik, but not durable. I did not have time to dress on the phone, fell down and immediately split a piece of the upper wing
good quality and fits well too, very happy with this purchase.