We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice, simple and elegant-exactly as I hoped and as the picture showed, It can be open and closed only turning it to a side, so it is very practical. I took at once three pieces, and I'm glad for it. Maybe. it would be better if I took more and in all colors they are offered.. I like such pens. and find it to be a very nice little gift ( at least I would be delighted to get it as a gift). The delivery took several months. and the store assured me it will surely come. even if the time because of Covid-histery is so long-I can't blame the seller for this. so I gave 5 stars not to make final perception wrong, So, I do recommed this cute pens
Very beautiful pen, really metal, no scratches, I'm happy with the order, the store advise
Wonderful pen, delivery 2 weeks, black ink
Excellent handle, writes gently even press no need
Kedves Barátom! A termék megérkezett, nagyon szépen köszönöm. Szép napot, Erika
The handle is wonderful, the delivery is super fast, the color is black. Thank you very much
I like this pen. I can offer. The item arrived in time. Thanks for the store.
Excellent product, so well made and looks really high quality. AliExpress is very good for pens usually and this time was no different. It took 2 weeks to get to the Czech Republic. I am thinking about whether to order more... There will be a tax on products from July...
Nice and elegant
Nice, long and elegant! I loved it.
It came in 20 days. The package was good, the pen looks really nice and doesn't feel so cheap. It writes very softy. Nice colour. I like it so much!
Write very well and it is beautiful, fine and elegant, the best gift for that price
Very good quality. Exceeded my expectations. I recommend!
exelent
Honest store. Shipment has come well and aesthetically packaged. Zasłużona piąteczka ️ Recommend
Beautiful, elegant pens with black ink. They delivered to Germany in 2 weeks. Thank you, I recommend the goods and the store.
Nice ones! Fast shipping!
Grade pen
Ideal, the case itself is so thin, pleasant))), it is convenient to hold in your hand, the diameter is like a simple pencil))). The parcel came together with other orders in one package!
It's a beautiful and stylish pen! :)