We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great backpack. Good qulity. There are not enough only small compartments for storing small things, documents, keys...
I buy a second time. Since last passed almost 2 years, where I did not go with a bag, really beat my money. Fit quietly laptop 15 diagonal + charging, mouse and notebook. So I do.
Product conforms to the description. Fast delivery. Very happy with the product. Excellent value for money To recommend closed eyes!
A solid backpack, a large laptop climbs without problems, the only negative is not enough small compartments inside for small things.
Доставка на Д.В. месяц, рюкзак соответствует описанию и размерам продавца. Практически без запаха. Все прошито как надо, легкий, вместительный, мобильный. Муж остался доволен. Покупайте эти рюкзаки, кто не любит тяжелые и громоздкие, они себя оправдывают. Первый рюкзак прослужил 4 года постоянной носки по командировкам и сейчас еще цел( только подустал чуток) , сейчас взяли ему замену, надеюсь тоже надолго. Магазин, продавца и товар - рекомендую. Они работают быстро, честно и надежно!!Желаю успехов и огромных продаж! Спинка прошита вставками, но не костяная.Очень удобно.
Just perfect, the fabric, the model, super recommend, high quality
The backpack is worth its money. We take the second time for a schoolboy. I came very quickly. 10 days.
Roomy, durable well sewn, the material is dense
Wonderful backpack. Good quality, well sewn, odorless. Roomy. Took for a trip to the gym. Everything fits well. I ordered another, another color for the spouse.
C beautiful and my son is too important thank you I have the second I hope that I will have it in the possible vote and thank you☺️☺️
16 days to M. O., everything is fine, I recommend
Cool!!! For this price, the backpack is very good, two sections: large and medium, two pockets from the grid on the sides, the seams are even, the material is dense. Arrived in Belarus in 14 days. Everything suits. I advise the store.
The product corresponds to the description and was delivered to Minsk in two weeks, which is very fast. Stitched on the look qualitatively, looks beautiful. Of the minuses, only the smell.
The parcel came 14 days before Novosibirsk, a good backpack is sewn from a dense fabric thread does not stick out without an unpleasant smell.
Thank you, I liked the backpack. Quite roomy and, at the same time, compact. Delivered very quickly. I recommend the goods and the store, everything is reliable.
The backpack was received, the straps are stitched like normal, the pockets, the zippers are fine, the main thing is to withstand operation
The parcel came. For her husband bought, so that he took to work. More for the schoolboy of course in appearance. Quality and the right size. I'm happy for such money. Thank you, friend, for your work. I'm happy.
Great backpack)
Instead of the dentist received at the Post Office. delivery is very fast. Maybe she did something wrong. I liked the backpack. The child in the 5th grade is excellent. True, there is no small pocket available, for phone, trivia. But he will. There is a small compartment inside for small things.
Super, dense, very beautiful color, delivery 2 weeks. I put it under the string.