We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product as advertised. Very beautiful. Like the affection ticket (Sara)
best wallet and good customer relation. fast shipping and delivery
Good quality I like
The shipping was on time. can track easily. very nice wallets. The name engraved very beautifully..thanks for the free gift. love it.
Excellent, I'm fast
The order was sent very quickly, just as quickly came, tracked all the way, the purse of good quality, the foreign smell does not have, everything is done on the conscience of of, also a separate pocket for small things with a zipper. Thank you very much to the store and the store for their good and quality goods, as well as for fast shipment and delivery. Prosperity to you and all the best! Special thanks to Sare for a nice note.
Very good! And thanks Sara the ticket!
The only bad thing is that I pay extra for the name and they didn't add it.
The wallet is very comfortable ... beautiful good quality and the styling as I ordered it and the communication with the supplier was excellent .. Thank you Sara for the beautiful detail of the card that is worth more than a thousand words or the material .. ..we love you and I will keep your beautiful gesture as something very precious and important to us .. blessings
I love the store and the product. definitely will buy again. seller recommended. Sara stay blessed and thanks for best wishes.
Super, thank you. I really liked the purse, a good, sociable store.
The product fully corresponds to the description! Ordered on March 29, took the parcel in the post office of the new Mail on April 10! The parcel was tracked throughout the way! Seller and recommend!
Absolutely georgeous.When I get another one would have lettering done in gold to see better.Very,very happy with purchase.Thankyou for lovely not too Sara xx
Very good quality and safe. The cards are very comfortable in wallet and small light and soft in pocket. I am very satisfied thank you store.
Delivery long before agreed, very light, good material with many compartments
Very good quality-price! Not too big or too small! Accompanied by a little word from the one who creates very nice. I recommend
super super mooi
Each wallet is packed in a package, the goods are wonderful-to the store many thanks for the fast shipment and quality goods
good
Lovely wallet, not too big, just right for my man. Has enough bags.
Very good like arrived as I expected like and perfect product great OBG.
Excellent quality, ordered with engraving, everything is wonderfully executed. Delivery is very fast! It came in a week.
Zhirnovat, but will go) quality is like good)
Matches the description. Customization is top. Received very quickly.
Very pretty, well finished, looks of quality.