We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good wallet, delivered quickly, so far I have been carrying it without complaints for a long time. Recommend
Nice wallet, worth the money
Best product. Genuine materials
Arrived fast, good quality, as the description
Good quality, beautiful, I recommend it 100%
Looks great. Free name embossing too.
happy about the product thanks sara I like it
Arrived in 2,5-3 weeks. The inscription is made. Who requested. Thank you! I recommend it to everyone!
perfet
Great wallet.
Love it
The product very well! !. As described. The attention of the store. Excellent and the note that Sara sent, very pleasant surprise. Highly recommended.
Great wallet. Liked the compactness and at the same time enough card slots. Also a convenient zippered pocket for change. Recommend! The store is respect!
The goods, unfortunately, did not come and, in fact, there is no fault of the store, the order arrived in the Russian government and got lost somewhere there. The refund is issued quickly and judging by the reviews the seller puts in a handwritten note with wishes, which is cool)
The goods arrived in Korea in 6 days. The Korean name is engraved well on the wallet. I feel good I will use it well for a long time. Thank you.
Thanks !!!!!
Good product very useful and light
Same day of my birthday cameHe looked like a kid at Christmas. Very happy and also with the text you send, I liked it very much. It's not the first time I 've bought here. I recommend
To Balashikha 17 days, from the date of order. The thing is very good, my inscription is present. Took for documents auto. For them, not suitable (not enough). STS barely shoved, even cut a little. But these are my difficulties. Thank you Sara!
Thx