We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery considering the distance. Even before the date specified when ordering. The product looks phenomenal.
good product and come fast thanks to the store will certainly buy more from you
Good quality but not excellent since I throw it on the banana (kangarogany) and it was peeling, but what is the space the very good closures
It is very useful there are several compartments enter all my documents exelente
I loved to be satisfied with my product is what I expected. The shipment was a little late but it arrived .... Thank you...
In the photo of the store, the wallet looks more solid than in reality. So the wallet matches the description. Soft skin. Even there is a smell. There are many departments for cards. In general, everything is fine.
Order as the store says, I recommend it and much, send to the skin test.
Everything perfect
Nice for Christmas gift
Colir is not the one, shcho Treva.
Wallet very good, soft and beautiful. Arrived on time right.
Small by size but large for all storage .... with a bonus a small wallet detachable card holder. I recommend it.
Just like the description. Well cooked and finished and smells like skin. Very pretty.
Everything according to the published sent before the agreed excellent attention and quality
The purse is excellent, the description on the site is excellent all I recommend well to all the store
Good product, the emblem is not so clear but if it is very well detailed, I recommend it
Good quality as described