We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast and the fantastic image.
Recommended
Absolutely perfect
Es bonito, pero un poco grande. El vendedor excelente. Tiempo de entrega 14 días a Colombia
Beautiful!!
The package arrived very well and the rings are beautiful on time thank you, I recommend 100% I will order more rings
Order received, at last, a good job well done happy with it good store just difficult to comunicate with on the understanding side it took three attempts to have the items as i really want them to be, thanks.
Perfect
I love it, will order again soon
Very good
Some of the most detailed work I have ever seen. Perfect size and a very sharp looking piece. Highly recommend. I have just re-order some more and it will not be the last time. Great company, very good service, and great communication.
Excelente
Photography is very well achieved, good material. The only paste is that it has the image as a fringe in the middle that somewhat hinders the perfection of the photography. Same does not happen with all orders, still happy with the material and photography work on the anilloid.
it is really great quality looks beautiful and the store is very communicative with me made the ring look beautiful
Better than I counted, very satisfied with the purchase. I recommend it
extremely satisfied with the item.. exellent job.. more than expected.. highly recommended store
The ring is super, the photo can be seen well except for divorces for half the photo. and thank you for the pendant gift
Beautifully turned out engraving clear. Fast delivery.
Great work will buy again
Above amazing..the best looking ring I own..I lover everything about it. It didtake a while but with everything g going on I have to say it is very well worth the wait
Good item as y aspected iven better and very fast delivery
Colecko got it. The quality is super. Recommend it. Seller responsive
Thank you, received the goods!
All Super repeatedly
super!