We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good and best quality!Qucly shipping!Thanks!
Shipping fast. Slippers fire, I recommend.
쿠숀이 약해요 좀 싼마이 그래도 가오는조아요
Так норм, советую брать свой размер, я на размер больше взял, если бы свой то лучше бы сидели на ноге, качественно без касяков, аккуратные тапки.
Funky design. Comfortable and fit my wide feet well. Love the look. I like.
Very good. Perfect size. Thank you. Very comfortable.
Light, comfortable, but because of the thin sole you need to walk only around the apartment or smooth asphalt, but not on the stones. Good ones.
Very good quality.Quicly shipping and delivery.Recommended Seller!Thanks!
On my 45 R. (29 cm. Stop) 13.5 R. Just right. On a broad leg.
шлепки - классные, жаль немного ошиблись с размером, на российский 42, немного маловат, но возможно из-за широкой ноги, есть надежда, что со временем немного растянутся и будет в самый раз))). Благодарю продавца, хорошее отправление, не долго, и без всяких приключений, все четко отслеживалось.
The order came much ahead of schedule. Description and size correspond to 100%. I advise everyone. Very satisfied.
Designer look amazing thank you
Perfect, very soft inside, identical to the photo. They took a little longer than usual because of causes outside the store.
Goods of excellent quality for your money. Recommend!!!! The store is excellent, the goods sent without delay, the delivery is fast. Recommend!!!!
Sandals stunning-genuine leather, light, incredibly comfortable, not felt on the leg! The size corresponds. Thank you!
All right, with the size missed
Perfect fit. Thanks!