We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Look nice, everything ok
maravillosa.
Excellent product quality. Fast Delivery
Everything is like in the description! The parcel was sent promptly, went about a month, tracked! The bag and purse are simple, but I think it will work for work! The material is artificial, it smells not disgusting! Slightly not what I wanted (about the material). The previous bag was ordered on Ali, passed almost 2 years, for the same price, but the material was more pleasant! In general, the goods are worth their money! Seller recommend!
Very nice product. Excellent presentation and good packaging. Thank you very much!
Very fast delivery of the track is attached to the quality! Seller recommend!
Thanks to the store, the product is wonderful and arrived in a neat and excellent way and sophisticated packaging and this is the second time for requests and I will return the request from the same seller again
Good quality/price ratio, on time dispatch and very well packed. It matches the description. Nice texture
The goods came quickly. Quality also like nothing
Duge is good for the bag! Delivery shvidka, to Lviv diywala for two three types.
The goods are satisfied. Quality at a high level. Packed perfectly.
Bag and purse really liked. The bag is comfortable, roomy. Stitched qualitatively, neatly. The order is very important. Thank you very much to the store. The parcel went very long and did not track. Wrote to the seller with questions about tracking, always replied, explained why no tracking, calmed, that will come.
Happy shopping! Excellent and recommended store took less than expected to ship and receive the recommended total satisfied product
The goods came quickly a little more than a week, I liked everything, there is no smell, but there are sticking threads in the purse and the bags do not affect the look, 4 cormanas in the description, of course I thought that the bag will be ordered more than black big black in princeapi and so normally stretched more, on the shoulder sits well does not tear, In general, you can safely order, I recommend my assessment 5 to sell the sociable!
The order was 1,5 months. The quality is excellent. The bag corresponds to the description. Recommend.
The quality of the bag is excellent, I recommend! To the store Thank you and 5 +
Fast delivery. Good quality. Nice appearance. Without nieprzyjemneho zapqchu. It's already my second the bag. Previous durable 2,5 daily use. Recommend.
Guys, I'm very pleased with the purchase. It looks surprisingly very rich and Primic. I advise WHO to think, take and do not regret. Quality Super...
Packed was excellent, the product itself is good, but it seemed a thin belt on the bag, and so for your money is super!
The bag came in 8 days from Moscow to kurgan. Looks good and expensive in appearance. The middle department is deep and wide, also has a small department for documents. The purse is sewn and looks quality, without defects. Behind where the lock is slightly damaged the skin is probably due to the lock. Photo attached appearance and place of skin damage.