We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping and great communication. RGB has great brightness and the key and switches gives great feedback. Very satisfied with the product. I don't have a keycap and switch puller yet, so I will update this later.
Just perfect! Fast shipping, 100% recommended, silent switches and additional keycaps
Não cheguei a testar ainda, chegou em 17 dias para Pernambuco, loja com boa comunicação com o comprador.
Very comfortable and beautiful keyboard, came in perfect condition, nothing to complain about. Loved.
Everything arrived ok (buy 2), in 2 weeks in chile and Post Office took 1 week to dispatch. Recommended
Very good high quality
I am very satisfied with the product and the same arrived ahead of schedule.
Keyboard very good, store good also: 8/10. arrived no dents and super fast around 10/15 days.
From panita the keyboard, I arrive in 2 weeks to Chile, German villa, good weight and excellent quality, for the price, impossible to get something better
Excellent quick thank you
My first keyboard 60% and am enjoying it leaves the appearance of setup really beautiful, but for those who type very not recommend, since several keys need the FN, including the arrows, think the most ideal is those 65% that comes with the arrows separate
Very good
Bon SLK
excellent product, as description.
It's my first mechanical keyboard and for me it's fine, plus it arrived before the earliest date set, I recommend
It feels solid and better than expected i still have to check the durability.
This was my first keyboard 60% has a day use this my assessment that I found it, to costumando PQ has that unite the key function with the other to give the command mainly in "ESC", the keyboard has three LEDs flashes while others are fixed. And also came the key not to take the keycaps only came keyboard and the manual cable and a brand adhesive. But nevertheless still is a good keyboard responds fast Q will like. More in front leave another review.
muito bom
My first mechanic, so there's nothing to compare with. Everything works, I like it, the sound is pleasant, beautiful backlight effects.
Tal cual a la descripción y característica del producto, estoy muy conforme además llego muy rápido a mi país