We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All came well packed, the quality is good, all the details are included. Thank you store!!
Everything is in place, the son is happy! :) Thank you!
Excellent recommend too much quality fast shipping store 1000% considerate care product execemte quality tudao recommend too jig arrived very quickly 15 days felizao too can buy without fear✌
cool figure
The grandson is happy!
The product fully corresponds to the description. Packed reliably, all the details are whole. The child is very pleased) I recommend the store.
Estou satisfeito
Excellent condition, fast delivery
very good item! A++
I come in perfect coinditions
The goods came very quickly. To Kiev reached a week, ordered April 25, received at the post office on May 2. Packed well, but there are several small details, which is not pleasant, but not very critical. Figures are good.
Beautiful figure of good quality and very well detailed, brings many pieces that make the toy more fun, my son is very happy with the figure, It must be treated carefully as some pieces are delicate and can be easily broken, but it is worth it, I arrive before the date, the store Excellent
Received as on the pictures my boy was very happy and more fast service Thank you for everything
I ordered on 16th of November. package came before christmas, that was great. toy is as described. joints move well, colour and material are of good quality. my kids were happy and so am I.
All the details are whole, worthy of packing, I recommend the store, it came quickly enough despite the new year holidays
Figure is not bad. Is a bit to move around but it seems to be staying together
Perfecto
Excellent figure, some pieces are delicate, but it doesn't stop being great and very similar to the original.
Great figure! Thanks so much!:)
Carnage is dope. I orders the no box and he came well wrapped. Solid joints, and great accessories.
Great toy. Came quickly
сильно видно шарниры. детям не поиграть, разваливается...
Figure exactly as described. Price was great.
good
Отличная фигурка!