SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very long shipping but compliant product
Very good quality
I received everything perfectly, super packing, the quality is excellent, I recommend the store and the goods!
Neat, durable, what you need. Magnet holds firmly
The second time I order, the store is good. To Kazakhstan month
top
It's been a long time. Somewhere 2.5 months. Well, and so everything is fine)))
All norms. I did not communicate with the store. It's been a month and a half. It came in oooochen unkilled packaging. I like the goods. Recommend.
The goods still haven't come thank you for the long delivery
Not a bad sub-box, its functions perform. Before Tyumen it was 2 months
The goods did not come, the store had nothing to do with it
exactly what I ordered..
Товар шёл довольно долго, упакован на редкость хорошо, так даже дорогую электронику не всегда пакуют, за что продавцу респект. Хороший плюс в том, что держатели почти полностью сделаны из металла а не хрупкого пластика, прослужит долго. В комплекте 2 магнитных кругляка на девайсы с клейкой стороной (пока не пользовался) С виду всё круто и достойно, компактные размеры. Рекомендую продавца и товар, но только если не срочно, доставка, мягко говоря, не очень быстрая... Кстати крепление на решётку хорошо прорезинена, выскакивать на кочках не будет)
C un simple aimant a collé sur le derrière du téléphone c pratique livraison très longue par contre
Holder of excellent quality. Keeps good! 142 ₽. Long delivery. Up to St. Petersburg more than 2 months.
product is the same as picture but the shipping is desaster. I wait almoust 4 months to deliver.
The goods came in two months. No tracking.
Упакованно было как стекло достовляли. Телефон держит хорошо. Доставка очень долгая.
Delivery is long almost two months.
Still not try it but it arrives in a good shape and fast
listo
Excellent packing with bubble wraps. box is bit crumbled but no damage to the product. I recommend the store. kudos!
Conform to the description
The well-packed product, just like in the photograph, shipping took a month but everything was perfect. Panama City.
Excellent