SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful rainbow! Item shipped quickly. Rainbow pts pleasant to the touch. I'm happy!
Cool product, provides a nice-looking embellishment. I am glad czekałam eventhough a little on it.
Beautiful! And it took very little, about 10 days
All comply with the description. Good workmanship. Recommend!
Super mooi
I ordered 6 colors of this products and I’m super happy about them all. They are beautiful and great quality. I’ll definitely buy more from them!!
Arrived very quickly. Nice product. Nice quality
great. looks just like in the picture. however it took a very long time to arrive in France.
It's very beautiful. I thought it was going to come up with some lower quality and it wasn't. On the contrary, excellent quality. Good product, well done. I'm sure I'll buy some more from this same salesman. Besides, it's come very fast.
Arrived relatively fast and in excellent condition. True picture of store. Quality material and colors very beautiful. Super cute.
Beautiful and Amazing quality
Fantastyczna jakoś, precyzyjne wykonanie! Produkt zgodny z opisem, czas oczekiwania to aż 7 tygodni, jednak warto!
Very cute decor, a rainbow of small size. Come faster, our Wigwam.
The product corresponds to the description! The quality is very cool, looks beautiful! Sent quickly by order is satisfied! thank you!
رائع جداً .. جودة ممتازه .. سرعه بالتوصيل آنصح به وبشدة
Max! Max! Very well wrapped and very good quality
Super nice. Just like the picture. He's little but as I imagined
I actually expected it smaller but I really like the original size. To the touch is soft and the colors are beautiful
Too Beautiful!!!!! Nothing to say Thank you Received in 20 days in France!
Entrega rápida e igual que en la foto. Muy satisfecha.
arrived very fast! very beautiful and high quality!
Nice rainbow, a bit smaller than I expected, but a sweet accessory for a babyroom.
Good quality. Cute rainbow in good color combinations. See pictures for size comparison with a pen. Shipped very fast to Amsterdam. Within less then 2 weeks. I love it for decoration in my little girls room. Ordered more for giveaways.
Adorable ! I am very happy, the colors are beautiful. Thank you !
Agréablement surprise, très bien fait, je pensais qu'il serait plus petit mais il est parfait !!! Réception rapide!! je suis ravie !!