We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pen more beautiful already seen so far. Arrived fast (20 days here in Brazil), not regret, just wish come together some for test. (Not yet tested)
Me ha encantado el color, la textura y la escritura del bolígrafo. muy bonito
I already received my products and much faster than expected. I immediately test them to confirm they work perfectly. Thank you very much for the esmero in shipping.
Beautiful and heavy handle. At the same time, it is very comfortable in the hand. Such a pen can be and as a gift :)) writes wonderfully-does not scratch. I am happy completely! Regarding delivery/shipment: they are fast, in Russia-CBER logistics. Packed in pupyrku, but there is one nians: The request to the store to seal both ends with tape, because the tip of the handle fell out of it, therefore may be The seller definitely recommends to cooperate :)))
Excellent, pretty, elegant, just like in the picture. And most of all I asked for in 09/07/2021 and I got 26/07/2021. I arrive in 2 weeks I recommend the store
ручки отличные. качество - супер. заказываю 2 раз .продавцу спасибо. доставка быстрая
The pen writes beautifully, the pen body is metalic, which makes it easier to control
For such money is excellent. Let's see how long it will work.
Thanks, it was as same as the store shows in the shop.
Great pen. Hard to find quality so here in Rio de Janeiro. fun writing. Arrived in 21 days. Fantastic.
loving it so far, it doesn't feel cheap, it's really good quality
nice pen, continuity is very good, feels comfortable. color and design is classy. I really liked in total. Arrived in 18 days which is nice.
absoluter WOW Füller sehr schön ... kein Plastik, ist wirklich Metall
Very fast compared to last year
Llegó en perfectas condiciones, muy bien empaquetada. No tiene ningún rasguño. La pluma se siente de buen peso, estable al utilizarla. No incluye tinta. Llegó relativamente rápido hasta mi hogar. Sin duda la recomiendo.
I liked it very much. Surprised that you can refuel, not buy every time a new rod. Beautiful, comfortable. I came almost a week earlier than expected. Well packed. Recommend
Great! Good grip, I can't wait to use it everyday
The pen is beautiful, super polished, with an amazing design, was very satisfied with the purchase and maybe buy some more in future!
They have great quality, it looks like a much more expensive product.
Fits the description, is nice and results, writes soft and fluid, notes the weight in the hand when writing, the design I loved