We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
He arrived super fast, sooner than expected. Very happy with the order all as in the image. From the balloons to say that number 8 exploded being inflated with air, not helium so quality wouldn't be very good.
I arrive very fast perfect store very good
Very fast delivery, very satisfied with my Buy. super recommended.
Very nice quality, fast delivery two weeks was all there
Beautiful bracelets equal to the reference image with fast shipping before suggested delivery dates
very fast delivery, good quality a pleasure for my daughter's birthday
Very fast it took only 6 days to reach Spain Barcelona
I was very disappointed the stores sent me that half of my order, he misses a lot of items, my fortunately he repaid me all the missing items so I thank you for your kind
Cardboard like I wanted to avoid plastic . Very nice. They 've arrived in perfect condition.
I haven't filled them up yet, but they look pretty. Fully recommended. It doesn't come with a stick to swell them up.
Very nice pic, I made candy skewers with
Excellent, I'm delighted with the. Decorative set
Super fast delivery, it all came together nicely packed, there wasn't the hr that it was the birthday to open and assemble everything, thank you store.
Thank you. All as in the picture. Super
Arrived for 50 days, but too late - birthday party is over! So, I couldn't use it!!!
Very nice, excellent size. I arrived early, ordered it in mid-January and arrived on March 1st just 2 days before the party, I thought it wouldn't come but yes, all very well.
Beautiful just like the description, the only bad they are small I imagined them a little bigger
It is super fast, the shipment is blisteringly fast!!!!! Advice the store!!!!!!
Beautiful colours, good quality and fast delivery. I recommend this store, will buy for the next birthday party. Thanks.
Perfect. You must leave it on the air because smells strong but the quality is great
maravilloso
As in the photo, it came well. Shipping on date and good packaging
It was perfect it was missing some balloons to form an arch of this volume so I complete with balloons that I already had ^ ^ But the system to form the arch is very solid. Very fast delivery. Very pretty bowls and balloons according to the descriptions
Thank you
Super fast, thought that dwell more due to covid. Thank you