SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dar Styles (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The on off button does not work on one of the two light systems I purchased yesterday ordered two more, I would appreciate changing the remote. Check with my daughter the tutorials and nothing. Take out the battery and it doesn't solve the problem.
Very quickly sent and delivered! Excellent store and goods! I ordered 5 meters with a "Russian plug" and a control panel. Advise! Many thanks to the seller!
For what they cost they are good led, they are luminous and close together, I like them, the app has multiple bugs, I recommend buying them.
It came fast and at a very good price. I 've connected it to the motherboard and it looks great.
Arrived in 10 days I'll upload more pictures.
So the LEDs arrived in advance who and great and in addition it worked great nothing to say I highly recommend it
there good but I suggest you get the water proof one because they don't break easley
I am happy with this product! I love these lights so much, bought them in 30 march, and got em yesterday, so it took 15 days to Poland the one minus is that the remote doesnt have a battery, so you need to buy one by yourself (the battery you need is CR2025 if you dont know it). I recommend them with all my heart!
Ce just Clas!! I recommend it. In Ukraine, there was a pysalka on the city of ekспрес literally for 2 types. Without battery
I order for the third time. The quality is excellent. Recommend. Ufa reached 2 weeks
Thank you. Everything works
Got less than a month, pasted and checked everything OK.
It was a bit of a blow-out, shvidko, nezvazhayuchi on coronavirus, behind the squash of okremo wni. At the time of the obimannya ushkogen is not vizulally visible. I recommend selling, all the shopping stores. Z povogo
I really liked the tape!! Shines bright enough, sticks well, colors all work. At first I could not figure out how to connect it, in the end I did everything. The only thing that failed to connect to the application, the WiFi network is not displayed. But in principle with a remote control is convenient, so it's not scary. If not the main colors are not included on the maximum power, the battery comes from the squeak, but at full power everything is fine. The parcel reached in two weeks, in general I advise
Light, connected the tape is normal. The parcel has been driving for a long time and I thought that I would not come, but I live in a hole and will not get here yet, so everything is fine. The store did not contact
The led works very well. I’m satisfied. The store doesn’t read the messages
Delivery to Rostov-on-Don within a month. I expected that it would be more vivid (took 2835 from another store, she was brighter) I thought to use it as a backlight of the table, personally I seemed weak, I gave to the only I did not understand how to use the buttons play, diy1. .. diy6 and⬆& Middot;⬇& Middot;♂By the way, the seller surprisingly sent on the next day after payment and this despite the fact that in China was the second day of the new year, may not drink♂I recommend the seller.
Produto chegou perfeito. Gostei muito. Parabéns ao vendedor. Chegou bem rápido.
very good store
In good condition and working properly Recommend！！！
The color is very beautiful and the decoration of the room is very beautiful.
Very good recommended!